-
September 2023 by Victor Velasquez
I had a problem with my phone and the tech fixed it quickly.
-
August 2023 by Avesta Sharq
Bad behavior smoke in front of customer. Very bad
-
April 2023 by Countryman Wahghay
Best customer’s service! Best store manager!We had a problem with our account and stopped by 3- 4 days to get fixed. Took us 4 hours to finally get it done.Gentlemen, at the counter was so nice and so is the manager.Thank you so much!
-
October 2022 by Leslye Seymour
The store is excellent and the representatives are very knowledgeable except I really wish they would answer their main line. I wish to speak with two of the reps and never know if they're working. For one week I've tried to contact them and the phone just disconnects. I got a bad phone it's not crickets problem it's Motorola's. They are mass made production wise and sometimes it happens but I can never get there because I only want these two reps so I'm pretty unhappy about that
-
October 2022 by A p
Outrageous prices, far more expensive than my cricket app informed me of, purchased a phone only to return it, and not get all my money back because they did not inform me that they were putting a case and screen cover on it, that had a 24 hour return policy, so I lost out on $50. Then when I return the phone they did not have money in the register at 11 AM in the morning, said they would call back, and they did not, I showed up around 530 6 o’clock and finally got my money after they told me they forgot to call me. In desperate need of better management. My family and I will be switching carriers the end of this month.
-
October 2022 by Nuristani Khan
Worse employee plus scamming people in these shopWe were sold phones as 5g and 4 sim family plan and we got 4g phone. We have visit this shope 5 time, each and every they were not truthful
-
August 2022 by Mildred Walker
It's okay the who knew there stuff were very helpful I have been with them for many years
-
July 2022 by Khorshid Ahmad Nuristani
This people are scammers don't even bother to go there
-
July 2022 by Ejaz ahmad
only this store. worst store ever
-
January 2022 by Melissa Costa (Missy)
Amazing Customer service ??
-
November 2021 by Butty boops
They were not helpful or nice.
-
October 2021 by Jen Keir
I would not recommend anyone to go to the store the employees are not customer service friendly or knowledgeable. I ended up walking out of the store after wasting almost an hour and there. I would recommend anyone needing to deal with cricket to go to Crossgates mall and see Megan and she’ll assist you. I would not recommend the store to anyone if I could give it a zero stars I would.
-
September 2021 by Heather R. Evans
I've had cricket phone service for several years and they have to be one of the best ?
-
August 2021 by Heather R. Evans (Feather Mae;)
I've had cricket phone service for several years and they have to be one of the best ?
-
June 2021 by Michael A. Grady
Ok service