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January 2024 by Jasbel Morales
I liked the worker attitude and he worked to get me my service
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November 2023 by Mustafa Volkan
I hope the owner see my review, I never see bad customer such like that, they have worse customer service, they don’t know how to speak with customer, I bought charger which is doesn’t work and bring back after 4 hours, they said we can’t take back because you brought it back after couple hours, I never heard such stupid reason, I went my work and try it, it didn’t work, and I bring it back, how the crickets have policy like that, only 2 hours you are giving to time your customers, come on, it’s very unprofessional. Very disappointed.
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September 2023 by Victor Velasquez
I had a problem with my phone and the tech fixed it quickly.
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July 2023 by Avesta Sharq
Bad behavior smoke in front of customer. Very bad
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April 2023 by Patrick Wolfe
Staff is helpful. Got all my stuff taken care of. I highly recommend Cricket
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July 2022 by Nuristani Khan
Worse employee plus scamming people in these shopWe were sold phones as 5g and 4 sim family plan and we got 4g phone. We have visit this shope 5 time, each and every they were not truthful
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July 2022 by Muzafar Shah Nooristani
Well this store is a scam store
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May 2022 by Leslye Seymour
The store is excellent and the representatives are very knowledgeable except I really wish they would answer their main line. I wish to speak with two of the reps and never know if they're working. For one week I've tried to contact them and the phone just disconnects. I got a bad phone it's not crickets problem it's Motorola's. They are mass made production wise and sometimes it happens but I can never get there because I only want these two reps so I'm pretty unhappy about that
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February 2022 by A p
Outrageous prices, far more expensive than my cricket app informed me of, purchased a phone only to return it, and not get all my money back because they did not inform me that they were putting a case and screen cover on it, that had a 24 hour return policy, so I lost out on $50. Then when I return the phone they did not have money in the register at 11 AM in the morning, said they would call back, and they did not, I showed up around 530 6 o’clock and finally got my money after they told me they forgot to call me. In desperate need of better management. My family and I will be switching carriers the end of this month.
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November 2021 by jim kiick
Deceptive business practices do not go there they will lie and charge you for that which is free
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November 2021 by Stephen Holden
Always good experience at price chopper
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March 2021 by Tanya Denton
Thank you , Ashley for you're wonderful service. Kids are very happy with they're new phone's. Thanks again. Staff are great and very helpful at this location, also had everything i needed in stock.
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November 2020 by Jen Keir
I would not recommend anyone to go to the store the employees are not customer service friendly or knowledgeable. I ended up walking out of the store after wasting almost an hour and there. I would recommend anyone needing to deal with cricket to go to Crossgates mall and see Megan and she’ll assist you. I would not recommend the store to anyone if I could give it a zero stars I would.
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November 2020 by Barbara Berkun
Good service. Knowledgeable salesman. Fair price.
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May 2020 by David K.
my phone was shorted out, battery at 2% I went to the 911 Central ave store and Lloyd charged my battery and was able to transfer the contacts just as the phone went dead again. He went beyond the call of duty to switch me over to a new phone. Great Job Lloyd and thanks again....