-
February 2024 by Rita Smith
Person behind the counter was rude and more interested in talking on his personal phone
-
January 2024 by Katharyn Banks
Renee was delightful to be served by! She was efficient and extremely knowledgeable!
-
December 2023 by Jessica Wallace
Very helpful! Renee was awesome.. definitely using this location for all my needs!!
-
December 2023 by Crimson Nexus Gaming
by far the best customer experience i have ever had!! Sean was an amazing representative and deserves a raise!! not only did he answer all of my question but he was an absolute pleasure to work with, I will be recommending this location to all of my friends and family
-
December 2023 by Nick Martin
Sean was super helpful and knowledgable, helped me find the perfect phone and accessories! Highly recommend!
-
December 2023 by Shane Ducas
Ineffable!! Need anything at all Sean is your man!!
-
August 2023 by thiri H
Give Taylor a raise please because her customer service is the most helpful and informative staff ever. Cricket app has been extremely difficult and frustrating to use and pay bills online however I went in stores today and Taylor has been super patient and gave recommendations on what ways I can go about each issues I’ve had. Great service and best service I’ve gotten in a while. She knew everything from the top of her head and super knowledgeable about the ins and outs of this company!
-
February 2023 by Lou Ster
Frank gave me the best customer service! I felt silly, b/c I called they Kiosk 3 times, 1) to hear the price 2) called back for appt 3) to cancel bc something came up and he was nice every time. Sweet heart. Thank you for dealing with my questions ?
-
January 2021 by Gregory Deolall
Great location, great deals and super friendly staff. Helped me with all my needs and always eager to answer all my questions.
-
January 2021 by Cori Campbell
Cricket is amazing, and the women working there are the bomb, it’s really beneficial having reliable service and be treated kindly during any visit with them.
-
December 2020 by Howard Ross
Meg asnwered everything wonderfully for a beautiful birthday present to myself!
-
December 2020 by Mary Jackson
Girls are friendly helpful efficient great. Experience
-
November 2020 by Jen Keir
Megan at the Crossgates mall cricket shop is the best I used to deal with her in the Catskill store and I followed her to Albany. Because she is a very good customer service she’s inviting knowledgeable and knows her sales and knows the products. Cricket should have more employees like Megan in their establishments.
-
November 2020 by Michele Santoli
Megan at Crossgates Mall is fantastic! She's efficient, patient and knowledgeable. You're wise to have her in your employ! Michele Santoli
-
November 2020 by Barbara Schoonmaker
Be wonderful and I thank Cricket for hiring her
