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January 2026 by Michael Craver
The staff were very helpful towards my needs and the unit was clean as was the entire facility as well as being very secure for my belongings. I would recommend them to family & friends.
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January 2026 by Joseph Zimmer
Jamell. Representative at store on Central Ave. Was very helpful in explaining early termination fees and my checkout could not have gone any smoother.
Thank you!
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January 2026 by Tephanie
I had a good experience overall with Prime Storage at the 1653 Central Ave location. The manager Jamel was always prompt with responses and very helpful whenever I needed assistance, which I truly appreciated. The facility was consistently clean, well-kept, and felt secure. Unfortunately, my unit price increased over time and I had to move out because it became unaffordable for me. Aside from the pricing, everything else about the facility and customer service was positive. I would still recommend this location to others, especially for short-term storage.
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December 2025 by Daniel Bowe
We are sitting outside of the building. We were sent a unit number and a code THAT THEY CHARGED US FOR ALREADY! With all that, they don't have a record of us purchasing a unit. No record of us despite emails, despite unit number, despite being charged! Follow up: they tried to make my daughter rent a new unit but then when they heard me saying it's ridiculous and we will just go somewhere else, oh they were looking at the wrong address, (even though she asked them that. Very clean nice facility so now up to 4 stars.
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December 2025 by William Pryor
Always clean with 24 hour access. Addressed issues promptly. Should I ever need storage again I would use Prime!
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November 2025 by BEATRIZ MARTINEZ
I had nothing but a great experience here.. I had my items in storage for 4 years and never had any surprise price hike as I did with Extra Space storage. Great customer service.. Clean..
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November 2025 by Tom Caprio
Great property and service. Highly recommended.
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November 2025 by Larry Miles
Clean, easily accessible, friendly staff
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November 2025 by Areatha Fryar
Very personable. Quick service.
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June 2024 by B Nelson
highly recommend this location-talk to liam he knows his stuff!!!!
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May 2024 by Grant Sacca
Jamell is amazing and got me everything I needed and more
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May 2024 by bailee pierce
I just recently left for collage and needed something quick. Jamell was GREAT! Building was clean and well maintained!
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April 2024 by Gary Ford
Manager was very helpful!
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March 2024 by Stevie Clarke
Very professional and friendly staff members. Quick communication.
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March 2024 by Sharon J. Giroux
Process was simple...easy to pick the size of the unit, documents are explained, payment is simple to make. The instructions and map are understandable. The unit is just the right size, clean and dry.
