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December 2023 by Sean D
Wouldn’t give me a bag stated that they are never sent enough. Do better corporation.
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December 2023 by Adrian
Closed at 7:20pm when it says they close at 8pm online
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September 2023 by Brandon Polak
Good spot to pre-order. Will be coming to get my copy of Super Mario Wonder and Mario RPG from here!
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April 2023 by StonebreakerTTV
They was so patient with me and they showed me how to use my rewards and it lead to a good discount with a warranty for my electric volt controller which makes me think of Pikachu this will be my controller for 2k23
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March 2023 by John Leno
Matt and Kyle were very helpful. Very customer friendly and took care of everything I was looking for. Thank you.
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November 2022 by Rob Garcia
Stopped by this Gamestop for a quick browse and the employee they helped me was incredibly helpful. I never felt like she was trying to force me to purchase anything like other gamestops and made the shopping experience pleasant.
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November 2022 by Eric k
Walked in prepared to buy some games manager ask us to put our mask on I said I chose not to I wasn't feeling well when wearing the mask he stated that we had to wear a mask and I simply replied well we're not going to wear one so either you're kicking me out or we're going to conduct business he said that we were okay and then in turn the company made money because we did make a purchase before we left.
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November 2021 by Jean Bailey
Probably the best GameStop location in the Albany area, ever since the one in the Colonie mall got shut down. Always staff willing to help out and find stuff for you online/from other stores if they don't have it in store there. Great selection of games (even though the store is a bit smaller than other ones) and other electronic/anime/fandom merchandise. Clean store - I always come back here when I visit the mall. Only thing I don't like is the continuous pestering for the rewards program, but that is something I have come to understand that most GameStop locations do to customers nowadays. Ended up buying it so they would stop - does give good coupons but that is about it for $15 (I think) a year.
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March 2020 by Richard Gauvin
Only good for they're decreasing used sections. Many places to get games and accessories for cheaper.
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July 2019 by Gregory Mather
This place is the worst, they rip people off!
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May 2019 by Donald Gekonge
Don't go here the manager will take your money and won't give you proper store credit on a game that's brand new and still being advertised.
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May 2019 by Jason K
Excellent selection of games
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March 2019 by Scott S
Corporate atmosphere doesn't connect with gaming culture. My last trip ai was waiting for an employee to check the back for a controller. After 15 mins and two trips between the register and the back I saw them speaking with another customer. In that time I was able to find the controller I wanted on Amazon for about $40 cheaper.
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February 2019 by Mr Crow
Best place around to buy a copy of garfield kart caw caw!!!!!
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January 2019 by Brandon Ricci
Deserve a zero been there twice in two days to buy red dead 2 both times the game froze both were purchased brand new I will ne in again at 10 am be prepared getting my money back and plus