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June 2023 by Kiera Hagan
Erica is amazing. I went in for an updated wardrobe because I am now 30 and it was time lol. Erica approached me asking if she could take the items I picked out to a dressing room so I could keep shopping, and then she asked me what I was shopping for today. I continued shopping and when I went to the dressing room, she told me that she also picked out some things I could try if I wanted and she had it hanging in the dressing room organized into multiple outfits. It was so sweet and I really loved a lot of the pieces she picked out that I wouldn’t have picked for myself on my own. She was there when I needed to try different sizes and brought it to my dressing room. She went above and beyond to make the experience not only pleasant, but fun!! Thank you Erica!!
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April 2023 by Antonio Rodriguez
My fave and love the clothes ?
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August 2022 by Daniel V
Good shopping experience and I didn’t feel rushed by any associates. The fitting room was really clean and I could take my time as there were a lot of stalls. Lots of good options!
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January 2022 by Melissa Moore
I made a return two days after Christmas and the Manager automatically put the money back on the credit card instead of asking if I wanted a gift card. As a manager wouldn’t you want to keep the money within Express rather than automatically give someone the money back. She did not even ask how I wanted it back. Bad business.
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January 2022 by Taylor M
Erica, at the Albany, NY Express store, deserves more than just recognition for her wonderful deeds… that girl deserves a RAISE!! I walked into the store today with my fiancé and no idea where to even start… my father passed away suddenly on 12/11/21 and I needed something to wear to his services and I have been dreading this day, pretty much all week! Erica not only made sure to find me a fitting room; but actively pulled items for me to try on ❤️ and I never once felt overwhelmed or rushed into anything! Once I found my outfit, she took my jumpsuit (that she picked out! ) and whisked it away to the desk to be wrapped in a bag for me and gave me one of the most beautiful, kindest gifts I could have ever received this holiday season ❤️? if you saw me, I was bawling my eyes out while she gave the bag to me! To Erica: you were truly an angel for me in a confusing and overwhelming period in my life and I will surely pass along your kindness this holiday season. Thank you for being you!
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January 2022 by Taylor Stevenson
Erica, at the Albany, NY Express store, deserves more than just recognition for her wonderful deeds… that girl deserves a RAISE!! I walked into the store today with my fiancé and no idea where to even start… my father passed away suddenly on 12/11/21 and I needed something to wear to his services and I have been dreading this day, pretty much all week! Erica not only made sure to find me a fitting room; but actively pulled items for me to try on ❤️ and I never once felt overwhelmed or rushed into anything! Once I found my outfit, she took my jumpsuit (that she picked out! ) and whisked it away to the desk to be wrapped in a bag for me and gave me one of the most beautiful, kindest gifts I could have ever received this holiday season ❤️? if you saw me, I was bawling my eyes out while she gave the bag to me! To Erica: you were truly an angel for me in a confusing and overwhelming period in my life and I will surely pass along your kindness this holiday season. Thank you for being you!
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December 2021 by T S
Great sales and good quality products. The prices are high so go when things are on sale
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December 2021 by Taylor Morrison
Erica, at the Albany, NY Express store, deserves more than just recognition for her wonderful deeds… that girl deserves a RAISE!! I walked into the store today with my fiancé and no idea where to even start… my father passed away suddenly on 12/11/21 and I needed something to wear to his services and I have been dreading this day, pretty much all week! Erica not only made sure to find me a fitting room; but actively pulled items for me to try on
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December 2021 by Taylor Stevenson
Erica, at the Albany, NY Express store, deserves more than just recognition for her wonderful deeds… that girl deserves a RAISE!! I walked into the store today with my fiancé and no idea where to even start… my father passed away suddenly on 12/11/21 and I needed something to wear to his services and I have been dreading this day, pretty much all week! Erica not only made sure to find me a fitting room; but actively pulled items for me to try on ❤️ and I never once felt overwhelmed or rushed into anything! Once I found my outfit, she took my jumpsuit (that she picked out! ?) and whisked it away to the desk to be wrapped in a bag for me and gave me one of the most beautiful, kindest gifts I could have ever received this holiday season ❤️? if you saw me, I was bawling my eyes out while she gave the bag to me! To Erica: you were truly an angel for me in a confusing and overwhelming period in my life and I will surely pass along your kindness this holiday season. Thank you for being you!
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November 2021 by Christine A
The sales associates are never welcoming or helpful. Lauren & Cassidy are both amazing ALWAYS but when they’re not there, service is terrible. I’m a frequent shopper there & I’m highly disappointed ever since they reopened after Covid. A friendly Hi how are you today would suffice or perhaps maybe letting someone into the fitting room instead of talking amongst each other on the headsets would be great too. I’m going to start doing more online shopping I think. Plus someone placed an order for me in the store & I never received it. Please get employees that want to work & have somewhat of a personality instead of one like a rock, it’s kind of important in retail.
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July 2021 by Candie Williams
Sales associate was SO helpful with my son's suit for prom. Love the selection and style here.
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July 2021 by Shiquetta Perez
Expensive with pushy salespeople.
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June 2021 by Prince Cooper
Everything was wonderful from the great employees to the clothing that I feel is immaculate...
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January 2021 by Patricia Powell
It was a pleasure shopping there very good customer service experience, worker was very helpful and kind. Can't wait to go back.
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January 2021 by Tracie T
Love this place! I always come here to shop for work clothes, their style is exactly what I'm looking for.
