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May 2023 by Joseph “Whitegreyhat” DeSantis
Got a great deal almost 90%off brand new dresser !
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March 2023 by Neelofer Riaz
Great Customer service! If you need a decent mattress and a good piece of furniture, then pay them a visit. You won’t be disappointed?
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March 2023 by Saadia Perveen
I recommend this store. It is easier to find exact matches in color and finish.
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March 2023 by Muhammad Zulqarnain
Quality is wonderful with reasonable price. Mattress collection is great.
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February 2023 by Teimur Khan
Bought a bedroom set and sectional sofa here. Got it at very reasonable price and delivered on the same day!
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May 2022 by Ashley T.
Just moved to the area for a new career, was looking to buy a bedroom set at a decent price preferably $2500 and under. Found this furniture store in Albany, the owners were very friendly but I had an issue with the delivery men, which were two young individuals. Purchased the furniture May 9, was promised a delivery of May 10 with installation, which then the delivery men will be paid $20/hour which would be paid by the buyer. So Delivery date comes, my furniture gets delivered, but that was it, as the delivery men proceeded to walk out the door I stopped them and asked what about the installation, which they seemed confused about. One guy stated that he was told he didn't have to install anything and I specifically stated that it was told to me by the owners that once the items are delivered it would also be installed, which was also stated on the receipt. They didn't believe me so I called the owner on speakerphone, informed her of the situation, and she then responded that they have other deliveries to make but they will come back later in the day to install the bedroom set, The delivery men also agreed to come back, but they never came back! So the following day, i call the store as soon as they opened. Spoke to several individuals about the situation and how the delivery men never came back. Finally, Around 5 PM I was told that the delivery men will come back after 7 PM to install everything. The two individuals finally came back and installed the five piece bedroom set but I had to remind them that they had to throw out all the boxes and clean up which I guess pissed them off because they left all this garbage on the floor, gave me an attitude, and insisted that they're supposed to get paid $70 each! LOL! Had to remind the young individuals once again that it's only $20 an hour and they only been here for an hour and 10 minutes. Long story short, they only got $20 and I have to sweep all this garbage up off the floor! Never again! Lesson learned. If you're looking for a decent furniture store with professional workers, go elsewhere, oh and they left the boxes/trash in the lobby! Such losers!!!!
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December 2021 by Nadeem Mujahid qureshi
This place is not Permanently closed. The previous owner retired and has sold the business to the new owners. The place is under new ownership with a new name of Furniture Liquidators USA LLC, previously known as Furniture Liquidators Inc.
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November 2021 by Kurtis Owens
Very good store good furniture reasonable price
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November 2021 by Boostg20 Harris
They say open at 10 I been here and nobody’s even here and it’s cold out and it’s my 2nd time coming and it says it’s open
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September 2021 by Nikki B
Do not support this business. They have no consideration for people. I bought a Memory Foam mattress here and paid them cash on the spot $603 to be exact. I asked for delivery and the sales man said he will tie it to my car and assured me that it was secure. As soon as I left the mattress fell out and was stuck in a u-haul engine it caused a 5 car accident with kids involved, the mattress was partial burned. I went back to the store 2 hours later and bring the Mattress back as part of it was burned and damaged. They did not offer any refund basically told me it’s my responsibility once I left the lot. In a time like this they have no compassion. the sales person said they will send the mattress back to the company, so where is my money? This is not business, it hasn’t been 24hrs, I haven’t even slept in the mattress and i lost $600 just like that?. They even saw what happened to the mattress and took nothing into consideration… I would accept if I kept the Mattress even though it was damaged but still it was useable, but it’s NOT and it’s not sitting right with me to loose 600 dollar and be without a mattress too. Spend your money where you’re valued as customer. They obviously don’t care about Integrity and customer satisfaction. It’s a quick dollar for them but the company won’t last doing business this way.
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August 2021 by pan zhang
Hi customers, before you purchase any merchandise from this store, just be really careful they won’t take any returns as soon as they charge you, highly recommend go to other furniture store and asking about return or exchange policy. This store will not tell you anything about their return policy until you get the receipt, and you can barely see those tinny words : no exchanges and no refunds. Their customer service is very rude, they won’t take any advices and they think you may try to insult them. I always get furniture from other “authentic” stores, like those big companies, they always take exchanges and returns. This store is a private store, they can make the rules that they want . Just be really careful
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August 2021 by Pan Mazariego
We bought several items from this store, their customer service is awful, I was trying to communicate with them nicely regarding the quality of the furniture I bought from them, the owner just cut me off while I was describing the situation, and he wouldn’t let you finish and jump in started yelling, I was shocked. I understand that you may had a bad day, but being rude to the customers will just cos more problems, as a business owner myself, my suggestion is don’t bring any emotions to your customers even you have a bad day, good luck!
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August 2021 by Todd Lozo
Do not give them your money. Their furniture is low-quality and over-priced, and their customer service is very poor. We purchased a split box spring for one of our Airbnb units and it would not fit on our bed frame (the mattress was too high). They refused to give us a refund for “our mistake” and also refused to offer in-store credit despite being only 2 days since we made the purchase. My hunch is that they are used to swindling college students and don’t know how to conduct business with professionals. Avoid.
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August 2021 by PIBIDDESIGN
This place is a scammer for college students, their return policy is not clear, we purchased two items two days ago, one of the items won’t fit and I called asking if we could return since it’s brand new, then the owner said it’s not refundable because of Covid even we have the receipt, we usually purchase furnitures from Bobs or Raymour and Flanigan, and we never had problem to swap out or return anything even they give us credits, and their other furnitures are also bad quality and over priced. Please be careful before you make a purchase with them.
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August 2021 by Ben Williams
bought a queen size box spring a 3 weeks ago, then the bottom part came off, i called asking them nicely if we could swap it out because of the bad quality, or get any store credits, and the guy was "extremely" rude telling me that i cant exchange it, and telling me i have to take responsibilities for the damage. Anyways, people say you wasted your money but learned a lesson, just be careful before you shop.
