General Orthopedic is a highly regarded practice specializing in custom orthotics and orthopedic care. Many patients express their satisfaction with the service and the expertise of the staff. Jaime is particularly praised for her direct approach and responsiveness, often making adjustments to orthotics during appointments. Will Smith is another standout, known for his professionalism, kindness, and extensive knowledge, earning trust from patients who feel comfortable under his care. The reception staff also receives commendations for being courteous and thorough. Overall, the practice is noted for its commitment to listening to patients and providing effective treatment, with one reviewer stating they never thought they would walk pain-free again. However, there is criticism regarding one staff member, Art Smuckler, who has been described as having a poor bedside manner and an inflated ego. While his skills in orthotic fitting are acknowledged, his aggressive behavior has made some patients feel uncomfortable. Despite the mixed feedback about Art, the general consensus is that General Orthopedic offers excellent service, with many expressing gratitude for the positive impact on their mobility and quality of life. For those in need of orthotic solutions, this practice comes highly recommended for its knowledgeable staff and effective treatments.
I cannot say enough about how awesome Jaime is. She doesn't beat around the bush and works with you every step of the way. I was straightforward about a MINOR issue I was experiencing and she updated my orthotic the same day during the appointment. She's incredible!!
July 2023
General Orthopedics is THE BEST!I never thought I would be able to walk pain free ever again. Do not waste your time at places advertised on tv with nation wide locations. You will be listened to and treated expertly!
October 2022
Complete satisfaction with my custom made orthotics . I have high arches with severe pronation, these people are excellent. No else was able to help me. I highly recommend this company. Will is the ABSOLUTE BEST.
