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October 2023 by Kelsey G
We had multiple issues with my 2009 Volkswagen Beetle. My tail light and break light was broken, check engine light was on, and trunk didn't say open. We spent spent about 6 months trying to find a mechanic that knew how to fix this. The DEALERSHIPS charged us hundreds of dollar and never even figured out the problem (the hundreds was on parts btw) and I didn't realize you can order CHEAP parts though hackels. This man fixed all the problems with my car in under 10 minutes. Very competent, knowledgeable and friendly, perfectly priced. I spent so long stressing over all these problems, and it was all fixed so I'm impressed and will be coming back :) save urself money and don't go to a vw dealer!! Or any fancy dealer!Services: Electrical repair
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September 2023 by AU5UST ROSE
This place is a gem. All good things to say about Hackels. Extremely nice, knowledgeable and fair. Complete opposite experience here compared to my bad experience with Audi of Albany. Glad this place exist. Very happy with Hackels service. I would no question recommend!
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May 2023 by Troy Huggard
Could find anyone who could fix my VW golf door latch! Then some said Hackel's can do it. They did! What an awesome job! They also were surprisingly quick! Thank you! The price was right!
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May 2023 by Briannah Monroe
Amazing service and prices! Fit me in same day too
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February 2023 by Joseph C.
My drip pan was in rough shape, to put it nicely. I initially called monro to get a quote but when the repair came back almost $1000, I called up Hackel's and the gentleman on the phone laughed at me for getting a quote from monro and said less than half what I was about to pay. The speed of repair and the cost was right, and the guys there will definitely be getting my business in the future!
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February 2023 by Odd Jobz
Bob Helped me with an ongoing problem that was over looked by other mechanics. Living with exhaust fumes in my cabin for sometime. Bob made the repair and done it in short time. Five Stars thank you !Service: Exhaust
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December 2022 by Zachary Pesce
Bob (senior, but they are all great there) is a hard working wealth of knowledge and extremely reasonable. I asked them to install a A/C alternator conversion on my '72 Baja Super Beetle. They were very thorough, evaluating all the potential issues and conflicts. But i allowed Bob to take his time and do his thing, about a week, and he made it happen. It works and looks great. And he did it for 2/3 what i estimated it to cost. He went the extra mile in so many ways. I will be patronizing him in the future and recommending him to anyone looking for a solid and honest VW mechanic.Service: Electrical
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December 2022 by Jason Nembhard
Good guys to work with I Recommend anyone who as volkswagen go there he is good for business all the way
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December 2022 by Johnny S.
Hackel's VW Audi is a Trustworthy shop Ive been using this mechanic shop for over 8 years. They very knowledgeable, trustworthy, fair, and clear. They have experience in many makes. Highly recommend without reservation. They Replace my whole front suspension and Starter and Alternator and one of the parts that I purchase was missing something he even took care of it I really appreciate the EXCELLENT CUSTOMER service recommending them to anyone looking for a solid and honest VW AUDI mechanic. Salute to all the Guys that work there.
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November 2022 by Brenna McGrath
Bobby is the best. Thanks again!
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August 2022 by joni bequette
Always owned Volkswagens, always went to Hackels with them. The Best
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July 2022 by Karine Hilton
Guys are specialists in VW. Made me save a lot of money over the years, nice people and honest as well. I will buy another VW and get it serviced there again because I trust them 100%. Happy customer :)
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July 2022 by Stephen Greene
The place to go for service on VW and Audi vehicles. Hackel's has the most honest and competent techs. I'm always satisfied and even educated after a visit.
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January 2022 by Georgi C.
I brought my VW in for a slew of services thinking I was in good hands. I was definitely overcharged and I had to come back once I realized my BRAKES weren't working the way they were supposed to. They took it back and asked who did this shoddy work and why I was stuck me with a bad part. I said it was YOU who did the work! That's what I get for bringing my car in the week before thanksgiving. A rushed job that could've been potentially deadly. I brought it back and they replaced the part and redid the work at no charge but I don't think I'll be back.
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November 2021 by Jay Gil
Seem to be one of the few people that actually know their stuff regarding Volkswagens. Wouldn't take my car to anyone else.
