Hilton Piano Center LLC is a family-owned piano store that specializes in selling digital pianos, acoustic pianos, keyboards, and accessories. With a strong commitment to customer service, the staff, led by Bob and Mark, are known for their friendly and knowledgeable approach. Customers appreciate the absence of pushy sales tactics, allowing them to explore options comfortably. The store carries a wide selection of brands, including Yamaha, Roland, Kawai, Steinway, and Baldwin, catering to various price points. The team provides services beyond sales, including piano servicing, repairs, and the conversion of acoustic pianos to digital player pianos. They also design and install piano labs for schools and churches. Customers have praised the exceptional delivery and setup experiences, often noting same-day service. Many express loyalty to the store, some having been customers for over twenty years. The professionalism and care shown by the staff make it a trusted choice for anyone looking to purchase a piano in the Capital Region and beyond. With a commitment to quality and a personal touch, Hilton Piano Center continues to be a favorite among piano enthusiasts.
Bought my daughter a digital piano from here. They have a large selection and knowledgeable staff. I dealt with Mark and Bob. Mark gave his honest opinions of the models that I was looking at and never pressured me to buy the top dollar instrument. Also, customer.er service is second to none. I would definitely deal with... read full comment
October 2025
I had a fine experience purchasing my first piano from Bob and the guys at the store. The mover, Tom was fantastic as well. The piano is in extraordinary condition for its age! Brand new from '92! Love it! Thanks!
September 2025
Had a great experience picking out a digital piano. Thanks Hadi 🤝
