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April 2023 by mark hilton
Quick, fast and polite
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April 2023 by Melissa Jones
Great group of people that serviced our family..Dee was the best!!
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March 2023 by Ms TM
I am (WAS) a NEW CUSTOMER to JH and they have a CURRENT PROMO for 50% OFF your services, yet I DID NOT RECEIVE THE PROMO.I called the NEXT DAY and I was told it was too late and I can’t be reimbursed. They charged me OVER $500 to complete my return which took about 27 min with no questions and no explanations given.I am a PT worker and I’m a disabled individual.THANK YOU JH FOR NOT PROVIDING WHAT YOU ADVERTISE!!***THE RESPONSE FROM THE CS OFFICE WAS UNHELPFUL AND DID NOT REFUND HALF OF MY FEE WHICH WERE AN ASTRONOMICAL $519.65 ($200. HIGHER THAN THE PREVIOUS TAX SERVICE I USED LAST SEVERAL YEARS. THX AGAIN JH)!***
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March 2023 by Ms Melanin
I am (WAS) a NEW CUSTOMER to JH and they have a CURRENT PROMO for 50% OFF your services, yet I DID NOT RECEIVE THE PROMO.I called the NEXT DAY and I was told it was too late and I can’t be reimbursed. They charged me OVER $500 to complete my return which took about 27 min with no questions and no explanations given.I am a PT worker and I’m a disabled individual.THANK YOU JH FOR NOT PROVIDING WHAT YOU ADVERTISE!!***THE RESPONSE FROM THE CS OFFICE WAS UNHELPFUL AND DID NOT REFUND HALF OF MY FEE WHICH WERE AN ASTRONOMICAL $519.65 ($200. HIGHER THAN THE PREVIOUS TAX SERVICE I USED LAST SEVERAL YEARS. THX AGAIN JH)!***
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April 2022 by John DeSeve
Monique at Jackson Hewitt did a fine job. She was quick friendly and efficient. I am very satisfied with the services from Jackson Hewitt. I will be using them again in the future.
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March 2022 by Liz LaMontain
The staff at the 504 Delaware Avenue office are all amazing! They are friendly, efficient and extremely knowledgeable. I was asked questions I didn't even think about that affected my tax information and in the end resulted in a larger refund. Make an appointment today and tell them I sent you!! ?
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March 2022 by Sean Cartel
Best place you can ask for to get your taxes done they treated me with the best customer service I would go back every year
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June 2021 by Truquana Watson
This was my first time coming to Jackson Hewitt and I can say I will be back next year! I had Carl and he made me comfortable and had me laughing the whole time. I would recommend anyone going to him and leaving who you normally go for taxes. Thank you Carl and see you next year!!
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May 2021 by Helen LaMountain
Carl is always professional, friendly and knowlegable.
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May 2021 by Terri LaMere
It was a pleasure meeting and working with Carl at 504 Delaware Ave , Albany. He really cares about the people he helps. He listens to his customers and is thorough with his work. He really goes through everything and makes sure you understand and answers any questions you may have. He made me laugh and has such a great sense of humor ?. That's the kind of people that makes the world a better place. I would definitely be back and recommend Carl at Jackson Hewitt. Thank you again for everything you have done and your kindness. ?
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May 2021 by Eric Garner
Carl at Jackson Hewitt on Delaware Avenue, Albany NY saw me quickly and made sure my taxes were done right
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May 2021 by Melissa Costello
Carl has been preparing our tax return for many years now, and he does an amazing job. He is very professional, knowledgeable, and explains the whole process in a easy way. I would highly recommend Carl to perform anyone's taxes
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March 2020 by Jaida Motley
Carl has been doing my tax return for years! He is the quickest, most reliable tax preparer that I’ve ever had. Very easy to communicate with!
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March 2020 by Shaakira Gibson
I HAD A AMAZING EXPERIENCE. IT WAS A NICE ENVIRONMENT QUICK SERVICE AND THE GENTLEMEN KEN HOW DID MY TEXTS WAS WONDERFUL .
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March 2020 by Tara She-corr
Carl from Jackson Hewitt did an amazing job doing my tax returns. Quick, informative, and very beneficial. I highly recommend going to 504 delaware ave Jackson Hewitt for all your tax needs!!
