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September 2023 by Samuel Howard
I got good assistance from a salesman here who measured and made sure I got the right size shirts. It's a basic thing, but one lots of menswear stores don't get right anymore.
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August 2023 by Brad Brandt
Went to get a suit. Had a great experience last time so figured I'd be a repeat customer. This time, however, the young man helping me was more concerned with where I worked and what I did for a living than actually taking measurements. If I want to buy a well-tailored suit and take a header off the Golden Gate Bridge, I should be able to. And I should know that my arms were measured and the suit adjusted appropriately as I'm going down.After telling me it "looked good" 15 minutes later I was at the checkout desk. Upon arriving home, I realized there were two tags stitched onto the arm of the jacket that despite careful removal, left four clearly visible holes.I understand that this is no Armani suit, but honestly finding one from a thrift store and paying to have it tailored or just spending the money on a well-made suit would have been a better decision.
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August 2023 by John Cap
The associates were extremely knowledgeable and helpful. Great guys and I appreciate their help! Would recommend. I don’t have their names but this place exceeds expectations.
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July 2023 by Dash Chrisner
A few weeks ago, I was in desperate need of a linen suit for a hot summer wedding that coming Saturday. I was severely disappointed by what I was seeing online and at Crossgates. I'm so glad I dropped by Jos A. Bank at Stuyvesant Plaza. My girlfriend and I were greeted by Saheem and assisted every step of the way. Saheem was kind, a joy to talk to, very knowledgeable, and extremely helpful. Multiple times, my size of jacket and pants weren't in plain view, and he never gave up, somehow coming back from the racks with the last one in my size. I walked out with a linen suit, a white dress shirt, a pocket square, and two ties, all for under $400. What I expected to be a chaotic impulse purchase at the last minute turned into an extremely pleasant and affordable experience :) Thanks Saheem!
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June 2023 by Robert Benson
Picked up a new suit for my daughters wedding and pants were tight and the jacket seams looked strange, but staff said it was normal and would be fine after wearing. Trusted him and went home… compared to my other suits, something looks very wrong with arm seams. Will visit store this week to speak with manager and see what can be done to resolve.
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April 2023 by John Walsh
Needed a dress shirt for a last minute event, the gentleman that waited on me was professional and friendly. Quick measure, found my size and i was on my way . Highly recommend.
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December 2022 by todd depole
I can't say enough good things about this store. The young people working here are top notch. They helped my son and myself pick out and put together two perfect suits. They gave us plenty of time and attention and we never felt rushed or pressured to buy. There was a small situation with the pick up and the assistant store manager Sam went above and beyond to provide a remedy. A big thank you to Sam and his team!
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November 2022 by Aron Romanoff
Overall satisfied. Bought suit for my wedding. I’d probably go elsewhere if I could do it over (Men’s Warehouse, but not the one in Colonie—that one looked and felt like a dump. Got married in Vermont, and they have a much nicer one up in Burlington…where I ended up getting a waistcoat from the week of the wedding anyway). Full disclosure—only shopped here because I had no idea what I was doing and felt physically comfortable in the store. Had 3 kids help me out, I liked one of them and basically put all my trust in him lol. I’m a thinner guy (36R) and I think I’m just not crazy with how the Jos A Bank suits fit, even after “alterations” (don’t think they did much to the jacket, maybe just adjust sleeve length). I bought a lower quality (BAR III) after-party 3 piece suit from Macy’s the week before the wedding and liked it SO much more. Back on subject though, I don’t have any regrets. My brother showed up to the wedding in a suit from J Crew that looked like what I’d wanted to go for. Again, didn’t know what I was doing. Don’t come here if you don’t know what you’re doing I guess I’ll wrap up with. The store itself is nice to be in. I stress ate at Chipotle next door every time I left.
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October 2022 by Suraj Kadajji
I was in the market for an exceptional tie. A tie that flaunts the wealth I hold. I come across an establishment by the name of Jos A. Bank. I walk into the institution and find myself greeted by a young man named Mirzad. His confidence, stature, and presentability with exceptional attire tells me everything I need to know about him. Mirzad asks me what I need assistance with and I tell him I am in the market for a tie. He shows no hesitation and shows me the variety of ties available. I am stunned by his extensive knowledge of ties and he tailors to my needs of finding the tie that fits me. He hands me a bright red tie. I am sold. This tie represents my personality. With just minutes of interaction with this gentleman, he was able to find a tie that represented my personality and fit my needs. I hope to see future men like Mirzad of Jos A. Bank. Men with pride, honor, and self-respect. Thank you Mirzad for helping me find my tie. Until next time.
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September 2022 by Mary Toscano
Measured my hubby as a 52, told us didn't carry his size and sent us to DXL. DXL associate (see my 5 star review there) took one look at my hubby and said nope, you are not a 52. I guess because I told them we needed a suit but didn't want to break the bank, they didn't want to waste time on us.
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August 2022 by Terry W.
The team there gets 10 stars! Excellent customer service. Thank you to all the staff there.
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July 2022 by Teddie Yip
I had a terrible experience here. The manager that was working with us was not helpful at all. He was rude and made subtle comments about being us being on the larger side. We are large people but not that large. He put me into 52 executive size jacket and continued to insist this was my size but when I went to Macy’s I was wearing a 46 slim. He then told us that due to the different sizes he would not be able to show us 3 suits in the same color, not even in black. There was little to no effort in helping us. Save your time and just goto Macys.
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June 2022 by Michael Recore
Very unhappy with the alterations I had done to my suits. Was specific on how slim I wanted the trousers to fit and it wasn’t close to where I wanted. I can fit another person in these pants if I wanted to! One cuff was also brought back more than the other. I suggest you buy your suit here and get it tailored elsewhere! If you even decide to buy here.. Don’t waste your time. Had to get another suit for my interview, unreal.
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May 2022 by Jakob Quail
I went in for a suit and was immediately greeted by Jamil. He helped me pick the perfect suit and went out of his way to make sure I had the best experience. He was very knowledgeable about the different suits and found the perfect one for Me.
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February 2022 by Tim S.
Horrendous service last few times I've been in, and the worst ever today by the Manager. Jos Banks Albany has gone downhill.
