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August 2023 by P Holmes
Those first two doors are heavy, handicapped people will need a little extra help
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July 2022 by Holly a Vautrin
When I enter key Bank it's always clean and always smells fresh the representatives that work there are always very pleasant. I do not have a bank account there but I know you can make several different types of bank accounts there but I do not have a bank account there.
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February 2022 by Mary Culkin
I am giving this location 5 stars because they have one employee, Joe Dicarlo, who goes above and beyond to make this bank better than others. I've never dealt with a bank that didn't have problems, but at this bank Joe will handle any issues you have. He is very friendly and knowledgeable and makes dealing with this bank easier than any bank I've dealt with before.
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November 2021 by Joseph Nickels
The absolute worst bank. I have a car loan through them, and it's been a nightmare the entire time. They were taking my payment out of my account, then putting it back in 10 days later, then charging me a late fee. I pay early every month, and pay more than my payment every single month. Today i received a billing statement for $606.77 for late fees i didn't even know existed. Apparently they have been charging me interested on late payments that were their fault, but not telling me they payments existed. I guess the late fees were $193, which is insane by itself considering it was their mistake. The additional $413 on the bill is interest they tacked on to the late fees i didn't even know about. How is this even remotely legal. I would avoid this bank, they are con artists, scammers and low lives.
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November 2021 by Karen Parker
WORST BANK EVER!! THEY ARE SO SELFISH AND ONLY CARE ABOUT THE RICH PEOPLE, I WILL BE SWITCHING BANKS. DO BETTER!!
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September 2021 by Dan Bergin
i was going to start with "Worst BAnk Ever" seems like that is how the last five comments started...... I waited while one customer was being taking care of while 3 worker had a nice "get together" for 10 minutes, while, listening to a bank manager argue with another client on the phone. Just to cash a check from keybank my wife wrote me. They charged me 7.50 to take out my own money. The manager came over and told me "That's the way it is in every bank"... its a service for me... i asked what great effing service am i getting? I was told to go to another bank next time... I will.
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June 2021 by Sandrea Thompson
This is the worst company I’ve ever come across , someone stole 360 out of my account and they refuse to refund me back my total amount . In stead they’ve sent me 3.50
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February 2020 by John Norris
There's no way they can maintain their stock's value on fees they think customers don't care about alone. A change in administration at the Federal level, will be crushing for these pretty thieves.
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January 2020 by Justin Casseus
The most dreadful banking experience I’ve ever had. Every single individual working here was rude down to the security guard in the lobby. I was able to open a bank account online and make my initial deposit of 50, however wasn’t able to use the account unless I provided them with a utility bill or lease. Not direct deposit, not my Id, but my lease or bills. I was adamant about closing my account and threatened to be hit with a fee or have the police called on me if I didint leave the tellers desk. Again the most dreadful banking experience I’ve ever had!!!!!!
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May 2019 by nyketa hilts
By far the worst bank I've banked at since Faith left they have hired so extremly rude people the teller mad a mistake and instead of fixing it i just had to deal with it and she hung up on me her manager Jennifer was worst i my husband and mother also bank get and in top of the complete disrespect they are always messing up with our money we been with them for 3 years my mother more and they are going down hill worst Bank to bank with
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June 2016 by dark Grimmer
it's like family when you first step in the lobby of the building yr greeted by security,and the teller