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January 2024 by Gene Laks
Always a positive banking experience
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May 2023 by Kelly Cross
ATM is always broken, ate my card. Hours are worse than other branches
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March 2023 by Michael Ripley
Asked Shireen, woman in first cubicle, to help me with documents and she referred me to the 1-800 #.Not only could she not be bothered, she was just a nasty and rude person. (It's not my fault you hate your job.)Do your business somewhere else that actually wants and appreciates your business.
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November 2022 by Mike B
This 5 star is for the tellers and service reps at this branch. They are genuinely nice people and very competent at their jobs.
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November 2022 by Carlos Mendez
Shireen there for all your banking and personal needs you think im kidding. I give her 100% percent for easy banking tutorial and 100% for that personal needs support.
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December 2019 by Jaimyn Chang
Decent branch with friendly staff. Lines are never too bad which is nice. Major difference from Bank of America. Plenty of parking available in the back.
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January 2019 by Colleen S.
Just terrible. So many better options and amazing credit unions, who would del with this terrible bank that will not even cash checks you write to your employees without them paying a $7.50 fee. YES, THEY CHARGE $7.50 TO CASH A CHECK DRAWN ON THEIR BANK. I can only imagine their will be a law making this racket illegal in 2019. Banks like this are the scum of the earth-manager said well "Bank of America does this", I could only laugh. We keep millions in assets with this company and while $7.50 may be nothing to us, it may be dinner for a couple night or baby food or formula for a new family that works for us. We're leaving this back and I think you should check out all the amazing options you have in this area. Who knows what other hidden fees you have been charged. Next time you're in, ask how much in ALL fees were you charges in 2018. My bank charges NO fee-no overdraw fees, no late fees on our mortgage. This is how banks make money and scum banks like Key-Bank, BOA and TD Bank are at the top of the list in New England. I worked in finance for many years so I do know what I am talking about and if my rant helps one person get to a better bank than I'm happy. Linda Bjork scam artist, Linda Bjork terrible customer service, Linda Bjork threatens clients, Do not hire Linda Bjork, Key Bank Scammer Linda Bjork, Linda Bjork worst banker 2018
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September 2018 by Marisa Zable
This is the best key bank branch. The branch manager is kind and patient and the tellers are friendly and quick. Only 4 stars because key bank itself is terrible but if you must use key bank this is the branch to go to.
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June 2018 by Gregory Slocum
Not a good bank for everyday people.
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February 2018 by Moe B.
The atm ate my card then they shredded it because it was not a key bank card. Then sent me an offer in the mail to join their bank. I was making a withdrawal So I could role play with my father in law because that's the only time he will look at me. He was so ashamed of me that night that he didn't even play Cowboys and Indians. Who am I gonna call "daddy" now KeyBank?