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March 2024 by Roni Ron
The worst bank
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October 2023 by Nicole Shay
That light skin girl with the bad wig is bad for business she rude and if I wasn’t in a rush It would have got worse get yall a better worker because she isn’t it.
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August 2023 by Robert Schwenk
Kenneth Sherwood the new branch manager was professional and helped my wife and I with closing one account.
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June 2023 by Alex Coons
I went to the bank there AND THEY WERE CLOSED! WHY WERE THEY CLOSED!? I needed to deposit a check! Although not surprised from the last few poor experiences ive had recently with this bank! Get your act together keybank!
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April 2023 by Bev
I have never had a problem at this branch. The tellers are all very friendly and efficient. I always go inside as I don’t like the drive thru.
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February 2023 by Jean Bailey
Something needs to be maintenanced with the drive-thru speakers at this location. Have been here multiple times because this location is convenient for me but each time I can barely hear the tellers from inside the building because the drive-thru speakers have such low volume (specifically the two lanes all the way to the right closest to the main building).Otherwise excellent service - have never experienced any other issues here at all.
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February 2023 by levi klauber
Absolutely the worst key bank branch they should just shut this branch down as nobody wants to do thier job at the branch..waited in the drive through to cash a check for over 10 minutes with the lady saying she will be rite with me...obviously these tells don't know what they are doing
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February 2022 by Theresa Barber
There is always some kind of road block to revieve my direct deposit. I am planning to cancel mine and my daughter's account. Banking should NEVER be this stressful for your hard worked money.
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July 2021 by Jacquelin Morris
Was a Great experience
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April 2020 by drea divinci
Don’t use. Waste of time. Get a credit union. You’ll thank me later. They have way better rates
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February 2020 by Krishna Waiters
Awful customer service. Rude. Make you do things that no other branch would make you do for deposits
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February 2019 by Farid B
Nice and convenient location. Newly built and is clean. No complaints.
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September 2018 by Marisa Zable
The branch manager at this location is rude. I've now had 3 negative experiences with her. On top of her being rude, she lacks an understanding of what a notary is and tried to get me to give up personal private information that she had no right to access in order to notarize something. She's rude and doesn't understand her own job description.
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July 2017 by Nicole Daly
This is by far the worst bank and branch I ever used. Try your best to avoid banking with them. My first experience with this bank was awful. I went to deposit money into my account at the ATM and my account was not credited. It took over two weeks for me to get my money back and this branch manager Jennifer was so rude and disrespectful. She didn't do anything to help. Even after that, I tried to give them a chance and do business here but they were all rude. The manager Jennifer is not even knowledgeable about the different programs the bank offers and she is never willing to help. My last straw with this company is when she told me she wasn't going to help me because she helped me in the past. Your job as a manager is to help resolve problems. I truly despise this bank and will never use them for business or personal.
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January 2017 by Jeremiah Brock
$4 atm fee