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January 2024 by brendan murphy
“Bathroom, back in 10 minutes sign” has been up for over 40 minutes. WHACK
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November 2023 by James MacDonald
Employee was so cool and size of store and variety is great
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October 2022 by XxDemoticghost Xx
Because the yankee hats are awesome
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October 2022 by Dj Shawn Blaq
Many different selections of hats; I wish they could carry more choices, such as jerseys, as in their other stores in the area. The one gentlemen who work there is always pleasant, knowledgeable, and takes his job seriously.
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January 2022 by Big Poppa
The associates that was there allow me to browse through out the store didn't follow me around like I was trying to steal something. When I got what I wanted he was very considerate to make sure if found everything I wanted.
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January 2022 by King Davis
Lids use to be my favorite store lids is doing terrible now there are never no good new hats in stock everything is old ancient and out of style the embroidery and stitching is completely limited I feel like lids should just go out of business already or do better much better I can’t ever find or get nothing done in this store anymore
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August 2021 by Qwanna Davis
Lids use to be my favorite store lids is doing terrible now there are never no good new hats in stock everything is old ancient and out of style the embroidery and stitching is completely limited I feel like lids should just go out of business already or do better much better I can’t ever find or get nothing done in this store anymore
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July 2021 by Florangel De la Cruz
Dashawn, what a great guy, excellent customer service, helpful, friendly and joyful, the guys just put a smile on your face!
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June 2021 by Tony Mancuso
Avoid. Was gonna buy a hat but got harassed and insulted by one of the employees just cause I didn’t want help. Go to Crossgates instead.
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May 2021 by Roger Coles
The associates that was there allow me to browse through out the store didn't follow me around like I was trying to steal something. When I got what I wanted he was very considerate to make sure if found everything I wanted.
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March 2021 by Tom Helin
Went to look for a fitted hat. Dashawn was an incredible help. He was able to tell my size perfectly at a glance. I ended up getting some custom embroidery and signing up for the access pass for future embroidery. I plan on using it often because I plan on going back to wherever this classy gentleman works. He made me feel like a valued customer. This guy knows his craft and gives exceptional customer service. It was no shock to me to find multiple reviews calling him out by name. LIDS, I suggest you figure out how to clone this young man and put a Dashawn in every store you have. He really adds value to the Colonie Center location and to your organization. Thanks for the cap and threads Dashawn, I'll be back to see you soon!
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January 2021 by Steve Ross
Worked with Dashawn today on getting some hats made. He is great, helpful and patient when dealing with customers. Ill be back
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October 2020 by Derhm Saleh
Nice place
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August 2020 by Julie Stankus Zeissler
My son had a gift card to Lids that he wanted to use. We walked in and were immediately greeted by Dashawn (sorry if I spelt incorrectly). He noticed my son was wearing a Cubs hat and began asking questions to help get us to the right area. He then found out Ben is a huge Yankees fan and started showing him all the options. He made a little boys eyes light up with all of the possibilities. Ben picked 3 hats and 2 of which we embroidered because of the recommendations from Dashawn and Charles! They are amazing sale reps and really know how what they are talking about. They turned a $30 sale into a $102 just by making recommendations off of a simple conversation with an 11 year old. The service we received was top notch and efficient. Thank you Dashawn and Charles! You made Bens day! We will be back to see you!
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August 2020 by Julie Zeissler
My son had a gift card to Lids that he wanted to use. We walked in and were immediately greeted by Dashawn (sorry if I spelt incorrectly). He noticed my son was wearing a Cubs hat and began asking questions to help get us to the right area. He then found out Ben is a huge Yankees fan and started showing him all the options. He made a little boys eyes light up with all of the possibilities. Ben picked 3 hats and 2 of which we embroidered because of the recommendations from Dashawn and Charles! They are amazing sale reps and really know how what they are talking about. They turned a $30 sale into a $102 just by making recommendations off of a simple conversation with an 11 year old. The service we received was top notch and efficient. Thank you Dashawn and Charles! You made Bens day! We will be back to see you!
