Lids
Hours:
1 Crossgates Mall Rd Unit B237, Albany NY 12203 Hours
About Lids
Lids is Albany's number one destination for hats, carrying officially licensed MLB, NBA, NFL, NHL, and NCAA gear. It features a huge selection of fitted, snapbacks, dad hats, flex fits, and knits from favorite brands like New Era, Nike, Adidas, and Mitchell & Ness. Customers can also visit the Custom Lids to design a custom hat for teams like the New York Yankees, Chicago Bulls, or New York Mets. The store is noted for its excellent and refreshing customer service, with staff frequently going above and beyond. Employees are described as attentive, helpful, down to earth, and patient, often finding solutions and working diligently to ensure customer satisfaction. They have been known to acquire items from nearby locations, stay late after closing to complete orders, and provide seamless help in finding the perfect fit and design. This dedication earns lifelong customers and turns difficult situations into incredible experiences. Many customers state they will definitely return when in Albany.
Most Recent Reviews
August 2024
Bri did an amazing job on a custom hat. This location went out of their way to aquire a hat the same size and color from a near by location after there was an error on the original design. Great customer service was refreshing.
August 2024
Bri did an amazing job on a custom hat. This location went out of their way to aquire a hat the same size and color from a near by location after there was an error on the original design. Great customer service was refreshing.
April 2024
Nick and Tommy were very tentative and helpful when I purchased a hat. They were very down to earth and provided excellent customer service. When I’m in Albany, I’ll definitely stop by again.
More Comments(56)
Nearest Lids Stores
- Albany, New York
