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June 2023 by Natalina La
The nicest customer service I have ever received. They went above and beyond to help me. I am 100% making this my go to store for clothes just for the amazin experience I had with the entire staff ❤
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January 2022 by Sharon Masi
Great selection of sharp womens clthing and accessories.
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January 2022 by Susan Douglas
I think the ladies at this store are so very nice... always helpful ... always kind.My issue is lack of sizes above size 10 ... 12,14,16 & 18. Inevitably I end up nextdoor at T's - since I can rarely find my size in stock at Loft...
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April 2021 by Fiery Celt
I think the ladies at this store are so very nice... always helpful ... always kind.My issue is lack of sizes above size 10 ... 12,14,16 & 18. Inevitably I end up nextdoor at T's - since I can rarely find my size in stock at Loft...
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December 2020 by Diane Gutowski
Loft be had great sales when I was there.
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January 2020 by mary rooney
Very nice store,helpful employee.
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November 2019 by Christinej Baxter
Love their clothes!
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October 2019 by Emma Cranston
The staff here is super helpful and friendly. The store is always organized and clean. It seems like theres always a sale going on as well!
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May 2019 by Holly Campbell
Clean, Great service. Fair prices.
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April 2019 by Kendall Eliason
Bought a beautiful $130 coat and used $50 in Loft cash. I was told that since it was not on sale I could bring in my receipt if it happened to go on sale in the next 7 days for a price adjustment. Wouldn't luck have it that it went on sale the next day, 40% off! I brought in my receipt and was told that I would receive $1.25 back. After expecting a lot more, I was told that since I used Loft cash it looked like I paid the sale amount. I was under the impression based on what the sales associate said to me the day before I'd be getting a lot more back and not just wasting the Loft cash. I ended up returning the coat. I understand the rules of Loft cash but ultimately made the return based on the behavior of the sales associate and manager. I have been to this location multiple times and they are all very rude. Its a shame that one location seems to ruin my whole idea of the Loft. I will no longer be shopping at any of the Loft locations.
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April 2019 by Ashlee C.
I walked in super frustrated having my luggage lost by the airline and trying to find something for work meetings I had to attend. When I saw i was blown away by the level of service and attention I received, whew an experience. The woman who helped in the dressing room kept checking on all of us ladies back there. She checked sizes for me, put together items, and then threw in a necklace. I got two cute outfits, had a great experiences, and laughed with the other ladies about my bag mishaps. I have never had the level of service I received here on the afternoon of 4/12 but I'm glad I stopped in and had the opportunity to shop here!
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September 2018 by Adam Crumpton
Great shopping, in a good shopping center.
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September 2018 by Guy Ricci Jr
Good staff and customer service
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September 2018 by Jacalyn I.
I received horrible customer service today at a store I frequent often. Do not go in. If you are a petite, you are forced to shop on line. Occasionally, I shop here, but return here for convenience. I have now decided to NEVER return here! Never shop here! My license was scutinized like TSA. I did not have a receipt for a $41.40 purchase and all I was offered was a merchandise card at a sale price. I had a copy of the statement the item was billed on and my intregrity. The tickets were still on the dress. The co-manager totally humiliated me. I stood in s very long line because stupidity was msnaging the store today. If you are a petite, try Clifton Park. They are a friendlier store and care about their customers. The person handling the register was ill trained on the computer system and socially unequipped to deal me.
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August 2018 by Heather MacPhail
Love the loft! But the staff is always extremely unfriendly.
