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December 2023 by Kayla Jones
Super cute store and items! The owner is so friendly and welcoming. Will definitely be back!
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December 2023 by A b
Lola my absolute favorite store to visit not only the most unique and classic earrings which for me is difficult to find anything for my sensitive ears. I wanted a unique disc pair of earrings Megan went above and beyond she took my information and said she’d absolutely look for them for me. At times not at Lola I’ve requested an item they’ve taken my information and I’d hear nothing. Not at Lola Megan and her incredible staff followed through got the earrings and contacted me. This is just one example of the incredible customer service and pride she takes in her business. It doesn’t matter if it’s a $25 dollar piece or a $3000 dollar one. Megan and her staff are welcoming , professional and deserve only the BEST in everything they do. I know great things are coming your way in the New year… Please this holiday season choose Lola XO Megan Thank you for all that you do and we’re very lucky to have such a wonderful person and business in the community. April S
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December 2023 by robert yang
Megan and staff are a pleasure to work with. The quality of the service you will receive is top notch. Great selection of products!
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August 2022 by McKenzie B.
I bought a necklace from the saratoga location and it broke so they let me replace it with a new one. That was very kind. Until the second necklace that i had the chain has fallen off and broken multiple times to the point where it seemed like cheap jewelry. I asked if i can have a full refund because why would i want to wear a necklace that breaks all the time and the owner was so disrespectful and would not give me a refund which I think is extremely rude. I also have always had terrible customer service and the people there are no help.
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June 2022 by Michele A.
warning to customers...terrible customer service. purchased a ring, which lost one of the stones, almost immediately. attempting to make an even exchange. was told i held on to the ring too long. i explained that i did try to return it sooner, however, do to their sporadic business hours... my serval attempts were unsuccessful, (as, i already stated they were not open.) i also do not live close by. sales women then had the audacity to state, "it's just costume jewelry!" this ring cost &75.00, not seven!the nerve, and inexcusable attitude. item was purchased to wear, it is damaged good, the ring is not wearable. can't imagine why anyone would ever shop there again! this is why people do not shop at these establishment, they don't care about the average customer. horrible store!!