MacFawn Fire & Flood Restoration is a trusted company providing 24/7 emergency water damage and fire damage restoration services in Albany, NY and throughout the Capital Region. Customers report having great and amazing experiences with the company, highlighting their fast response in overwhelming situations. Reviews describe the team as polite, organized, respectful, professional, super friendly, and easy to work with, which made stressful situations less stressful. They are praised for explaining everything clearly in a way customers could understand and for keeping them updated throughout the process. The technicians work efficiently, complete work quickly, and leave properties looking as new, great, or spotless, with customers noting you would never know the damage happened. Specific work mentioned includes handling mold issues in basements and attics, cleaning up after an electrical fire, removing soot and smoke smell, and pumping out water from a flooded basement. Customers express being very grateful and highly recommend MacFawn for their excellent work, clear communication, and professional results.
I had to get mold redemption and macfawn was absolutely amazing! They kept me updated throughout the whole process. They were polite and hardworking. Kylie, Erica and Scott were amazing, the whole team was fantastic !!! Will be using again in future.
January 2026
I had a great experience with them, The took care of the mold in the basement for my property in Saratoga Springs, completed the work on two days time and left my property looking as new. The techs and office staff were amazing huge shoutout to Amanda, Lizz and Courtney.
December 2025
Working with Erica and Kylie was a breeze yesterday, and I thank them for their kindness, professionalism, and speed in cleaning up the task at hand. Great work!
