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October 2023 by John D
Very easy to deal with. Prices are very fair. Henry is not pushy and very patient and helpful. So much easier to shop here than the big box stores. Worth the trip from Saratoga.
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October 2022 by Thomas Fuller
It's been five years and we are still thrilled with the results of our kitchen counters and sink. The young person who helped us was excellent and we'd been to several places. The work was done quickly and cleanly and no problems for a half decade. Thank you!
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July 2022 by Lynn Brehm
We worked with Magic Kitchens for new quartz countertops. Henry was very easy to do business with, he showed up when he said he would to take measurements. The day of install went smoothly and the workers were all professional and considerate, cleaned up after themselves. We are pleased with how our countertops installation went. We had been to just about every countertop store in the Albany area, both box store and local, this was the best priced and had the most selection, most of the displays were large pieces so I could imagine what the countertops would look like which was extremely helpful.
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April 2022 by Natalia Pastor-Clemente
Jay and his team were very professional, fast and efficient! Quartz countertops look beautiful
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April 2022 by Naung Lin
If you wanna cheap out and regret after, go ahead with this company. They never cover before they start the job, never took a proper measurement, never close the door in and out letting all the bugs in, never clean up after the job. Worse things is they just don’t care and respect your house. Make a lot of hole, destroy things and not even paint correctly. Lesson learned.
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November 2021 by Christina Murray
If you are considering a kitchen renovation I HIGHLY recommend going with Magic Kitchen. Henry and the other staff are professional, knowledgeable and really nice people to work with. Henry was always an email away and answered immediately for any questions I had. He was very patient with me during my cabinet install process answering every question ( we chose to install ourselves) and he made sure I got my countertops before the holidays. The prices are very good but most importantly the staff is TOP knotch.
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September 2021 by Glinnesa Gailliard
I ordered new countertops as they did a great job with my mom's house. They also had decent prices for granite. I was upgrading from laminate. They came and took measurements. I went into the store and chose the countertops I wanted. Included with the price is them removing the old countertops. They never explained the process and that I needed to hire someone to unhook my plumbing and gas line to my stove. Only after I asked did they tell me this. So I hired someone to do that including removing teh old countertops. They also asked if I wanted a backsplash. I said no because I planned on putting up glass tile.The first encounter they came and left my door open letting flies and other bugs into my home. Total disrespect of my home. I literally had to stand by the door every time they left and returned to open and close the door. We had everything moved out of the way and ready for them to work, which they did.After inspecting the work they did not install the lip above the counters. I called and was told that I didn't ask for backsplash. I explained what blacksplash meant to me and they said that was not what they meant. Ok. small thing. I'll just extend my tile. They also took the payment. I asked 3 times if they took off the charge to remove the countertops. They said they did. I paid and then looked at the invoice. They did not. I had to go in and get a check becaus ethey don't do refunds. But my card was charged with no issues. (I digress).One counter was not flush with the stove. One run was too long that did not allow me to open my refigerator all of the way. The bracket they installed was holding up nothing but air. When they finally came back to fix these errors, I was told they did the job right, I purchased the wrong refigerator, my walls weren't level (I live in a 100+ year old townhome...nothing is level). I stated that all of these appliances were installed when they took the measurements. They wanted to put a hole in the walls to push the cabinets back. I said no. You extended by 2 inches and those inches are precious. They finally did fix it but they left dust all over my appliances and did not clean up the mess. I lieterally had to yell at them to do the fix. I gave them 2 stars due to the quality of the product.This business needs to work on its transparancy, customer service & communication, and managing expectations. All of which I discussed with them and it fell on deaf ears. I will never use them again.
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March 2021 by
Absolutely horrible and unprofessional experience with this company. Henry the “owner” came to our home to measure our existing kitchen layout. We told him we wanted the same layout just an update. About a week later we received the kitchen plans after having to call them twice. We notice that they had less cabinets in the drawings then our current kitchen had so they had us re-measure. Good thing we did because the initial measurements were wrong. We ordered the cabinets and the only good thing I can say was they were delivered fast( although it was a third party company so that explains it). Once they arrived we attempted to install the cabinets and discovered the corner cabinet didn’t fit our current layout. It was to big and came approximately 3.5 inches off the wall on each side. When we reached out to Henry with this issue he stated we would have to cut the cabinet in half removing the back in order to make it fit. We told Henry we were not comfortable doing this due to it being almost a $1,000 cabinet and he pretty much told us it’s our problem. Not to mention removing the back would pretty much just leave exposed sheet rock as your view every morning when you grab your toaster out of the cabinet. It was never explained to us that this cabinet would ultimately have to be cut in half and to be honest I don’t think they even knew it themself. I would highly recommend anyone thinking about using this company to shop around. We received a few other estimates that were less then $1,000 difference. In conclusion, we purchased our countertops through another company. We hope this review helps!
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December 2020 by precious child
I've used Magic kitchen for over 6 houses. They are very efficient, with quick delivery and very attractive prices. They have recently added an installation charge which prior projects was never before added. I've recommended them to several people and they themselves were also pleased.
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August 2020 by Maria Patterson
We had a wonderful experience with the company from the start. The show room has a great selection of stone and cabinets, staff answered all the questions we had with great detail and we were WOW'd by the price. Process was about 2-3 weeks from start to finish. Absolutely satisfied with our experience and will recommend to all friends/family looking for a kitchen upgrade!
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August 2020 by Syed Hasan
They were recommended by a home inspector who had used them We had granite countertops installed a couple of years ago from the central ave showroom in albany. Good selection of stones and cabinets on display. The prices of the stones were very good and we decided to upgrade ten dollars psf. The showroom staff was courteous and helpful. A representative arrived on time to take measurements and promptly provided a computer generated drawing of cabinets and countertops with an estimate. We opted to keep the cabinets and had the granite countertops installed. The installers were courteous and professional. They did a good job. I would use them again and I would recommend them to others.
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June 2020 by Patrick Fennelly
I decided to try Magic Kitchen based on previous Google reviews of contractors that had repeatedly used them. It can be overwhelming with all the granite/quartz countertop places out there. I liked that their prices were clearly marked in their showroom. There was no gimmick, just great prices and customer service. We chose our granite countertop, one of the many included edges and a nice modern upgraded stainless steel sink. Henry was our contact and he was very accommodating. Henry was at the house the next day to measure and our countertops were installed ten days later! A three man crew showed up and were gone in an hour. A fast efficient install with attention to detail. It fit perfectly and they left no mess behind. I know the box stores can’t match their prices and had hidden costs added in for seamless counters and simple edges. We are extremely satisfied with the quality, price, and customer service. I doubt other companies can compete.
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November 2019 by Richard Clark
These guys do an amazing job, I was sent to them by a friend and am so glad I did.
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September 2019 by
Magic Kitchen was involved from the beginning with on-site planning for our kitchen. As we went through the process of purchase and installation, questions, concerns and issues were addressed timely, professionally and courteously. We recommend Magic Kitchen highly!
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May 2019 by Madiha Shahzad
Shopped around quite a lot for new kitchen countertops, these guys had the best price and were very helpful in the install. We had to level some of the counters and they did it for a reasonable price. Will definitely use again!