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September 2023 by Stacie Billis
I had to match a runner that had previously been installed — Modern Carpet did a perfect job! Sam is an absolute pleasure to work with and visited the site more than once to make sure we had the correct samples, binding, etc. He was responsive and helpful through the whole process. The installation went off without a hitch and looks perfect.
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September 2023 by Helen Adams-Keane
We purchased a carpet that when they started to install was totally not what we envisioned. We cancelled the order expecting to eat the cost but Mindy was able to get us a replacement in a very tight timeframe at no additional cost. We love it and would highly recommend this business!
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September 2023 by Gail Glushko
Excellent customer service from start to finish. Sam was very accessible and really cared about my flooring project.I would highly recommend this company.
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August 2023 by William Robbins
My girlfriend and I came here desperate for help after our dog chewed up the carpet at an Airbnb we were staying at in Albany. Not only was Diane the sweetest and kindest person but found the exact brand and color of carpet in only a matter of seconds of us walking in the front door. She was truly an angel for us in our moment of desperation and would highly recommend this place to anyone for any carpet or flooring needs :)
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August 2023 by L D
Modern Carpet was very professional through the entire process. We love our newly carpeted area.
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December 2022 by Loretta Cook
Customer Service worked hard to resolve issue
