Post Offices in Albany, NY

“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”

“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”

“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”

“Judith was very professional helping us with our passports on 4/29 in the afternoon. Unfortunately- she had to babysit entitled, rude people during our transaction that felt their inability to read, wait in line and follow simple instructions needed to be everyone's problem but their own. To the young punk in the Adams Heating and Cooling t-shirt, please do the world a favor and grow up. If i was a person that had feelings, I would feel bad that your mother didn't hold you enough when you were a baby but I'm not that guy. Great job Judith!!”

“Such a difference from when this location was staffed by 2 of the most rudest people ever to wander into the area of customer service. I work near there and when those two women (now retired, thankfully) manned the window, I boycotted the place because of their attitudes. However, the new staff is nothing short of friendly, helpful, courteous and knowledgeable. In fact, they are one of the better post offices in the area now based on the staff. For those wondering where to find it, follow directions on the concourse to the Corning Tower. It’s on the right, before you get to the tower.”

“was surprised to see such low rating so decided to share some feedback. Went on a Friday morning to mail some certified mail. A young gentlement was at the counter, filled out the form for me, added return address, and did the whole thing super efficiently. Usually I had to fill all those out myself and wait in-line. Not sure about negative reviews but this was one of the best and most efficient visit to USPS. 5 star for sure.”

“I am always rushing to get to the Post Office before it closes, and the employee working at this time has always been helpful and nice. It’s a small place but gets the job done!”

“This was one of the most awe-inspiring post offices I have ever been to. The service was absolutely exquisite. I could never ask for a better office to put mail in my box ( my post man is has very muscular legs ) his calves make me drool every time I see him. His legs are comparable to that of a Roman god. Just him alone makes this place better. Signed - his secret admirer ;)”