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January 2024 by Chester Jarosz
Just picked up a 2017 Dodge Caravan from Quail Auto. Stephen was very helpful and patient with us while we sorted out the financing with our bank. Very satisfied with the vehicle. Would definetly recommend them to any one looking for a used vehicle.
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August 2023 by Nicholas Taylor
Very nice people to deal with. Made buying easy and fast very good to work with. Would buy there again with no worries.
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October 2022 by Karen Haag
I LOVE Quail Auto! Their service is personal and exceptional. Really trustworthy, genuine family. Wouldn't bring my car anywhere else!
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November 2021 by Paradise Hudson
I have owned my truck less than 2 years. In the first 90 days the cat needed to be replaced. Then the wheel hub, and fuel pump. A sensor had been recalled, which GMC took care of. Though, while at GMC it was discovered that the battery in the truck was the wrong size. My front brakes needed to be replaced as they were last done at the garage that this dealership uses. Before that could be done the caliper bolt came off and blew the tire out and it ended up contributing to th
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October 2020 by Lilianna Maxwell
Great deals and fantastic customer service! I am very happy with my car and they made everything easy and convenient. My family has bought 3 cars from them.
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September 2020 by Caroline Scognamiglio
My son just purchased his first vehicle at Quail Auto and we could not have had a better experience! Highly recommend this business to anyone out there. We were treated to outstanding service and felt like a member of the family!
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September 2020 by Fay Siter Ruggles
Great Family Business! Fair & Friendly! Awesome Experience! Quality Vehicle!
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January 2020 by Helen Andersson
Hands down the best car buying experience I’ve ever had. What a sweet family! Now if they would only adopt me.......
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September 2019 by paranormal boi
Amazing customer service. They really treat you like you are an individual and not a dollar sign. Highly recommend.
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September 2019 by Vince Szemplinski
Great service friendly family run. They always remember your name
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August 2019 by Michael Bryant
Quail Auto Sales is a small, family owned business operated by some of the most decent folks that you will ever meet. John and his son, Stephen are accommodating, transparent, honest and totally trustworthy. They treated my wife and me like family and made the entire process, from the negotiating (via phone & internet) to the paperwork & registering & insuring of the vehicle super easy and comfortable. You will not likely enjoy buying from the big-name dealerships, but you will when you buy from Quail Auto Sales. By all means, please do yourself a favor and check them out for your next vehicle. You will not regret it.
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July 2019 by Michael Bryant
John and Stephen are genuine, decent folks who truly care about their customers and the way they do business. They are transparent, honest, totally trustworthy and will treat you like family. In my opinion, you cannot get this from the big-name dealerships. They gave me the best experience that I ever had buying a vehicle. I will not hesitate to drive over 80 miles again to buy from Quail Auto Sales. It was so worth the time and effort.
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February 2019 by Tiffany N
This place is amazing! John Jr. provided exceptional customer service and I am so happy with the outcome of my car. Quail Auto Sales understands the value of providing quality services! Thank you so much!
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December 2018 by Brandon Barber
John and company always are friendly, courteous and respectful. I go to them for all my body shop needs and they excel every time. I recommend over anywhere else!
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October 2018 by Joanie K.
My Brother asked me to pick him up and bring him to this little known Auto dealer; in the heart of North Albany. He met with the owner and his son- John Aidala and Steven Aidala, the day before, Being the Matriarch of the family, I felt he should be buying from a larger know company. The neighborhood has deteriorated over the last 30 years and to be honest, I was reluctant to even drive there. Talk about a step back in time-the 79 yr old owner was sitting right there in a 1970's desk, personally greeting anyone that came through the door. All the paperwork was really to be reviewed and more than satisfactory. The inspection had been done at the closest dealers. The son advised me he would pick up my Brother at his home, later that day. "They" would complete everything at the DMV and my Brother could drive his new car home that day. John was reminiscing about "our" school days-we all attended Vincentian Institute. If you want to seriously be treated like "you're special"-go here, Amazing family business that was just honored by the City of Albany for 75 years of service
