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December 2024 by Yvonne Chandler
Great service response delivery prompt & setup cares thankosz R@C
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October 2024 by Emahnee Taniya
THE STORE MANAGER BECCA IS TOTALLY UNPROFESSIONAL SHE LET HER PERSONAL FEELINGS GET IN THE WAY OF HOW SHE PRESENTED HERSELF AS A STORE MANAGER SHE WAS UPSET BECAUSE MY WASHER PIPE IN MY WALL DIDNT MATCH UP WITH THE SCREW ON THE WASHER The men informed me that I would have to buy a certain screw and my landlord would have to install it. They then called the store manager Becca, and informed her on what was going on. She then gave me the choice of keeping The washer and dryer at my house until the landlord came to fix the Screw and also let me know that I would still have to pay my fee every week. I let her know politely that I did not mind. It didn’t matter and that I would get my landlord to do it that same day. She told me that she knew for sure that my landlord wasn’t going to come out and do it, I asked her how did she know she took upon herself and I quote to get in her feelings and say since you want to speak to me like I’m going to the washer and dryer out of your house deactivate your account With us I assured her again that my frustration was not with her and she did not care for what I had to say because she felt like she had the power because she store manager. I hope nobody else goes through this with Becca Just wanna make everyone aware have a good day
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September 2024 by William Abernathy
The store manager needs to be retrained in customer service and how to respect.
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April 2024 by Antoine Martin
I have been trying to talk to someone for two days!!! Both days I am being told "it's busy, what's your number and the store manager will call you back". No one calls you back. Unless you are physically going in the store, you'll receive absolutely no help. 4/16 and 4/17 I called and left my number. This is why customers go in store causing scenes. Why is it day 3 and I cannot receive any help?
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April 2024 by Shantay Davis
great company n service
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March 2024 by Akeia Owens
Great site and convenient
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January 2024 by Laura Turpin
Employees are very friendly and helpful
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December 2023 by Lion Duffney
Listen I get guaranteed money I got good credit .I was approved for house,car,and Verizon,I got to get stressed over insured items.a dime and doz TV's some piece metal n fake diamonds
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November 2023 by Mel Haggray
Rent a center has always been good to me! I’ve used them for years. Not only do they have nice products but their customer service (Albany NY) is amazing!!
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November 2023 by Melissa Thevenin
Corey is extremely unprofessional I would never work with him
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September 2023 by Nasa Hava
Update
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August 2023 by Robert Dutko
Very good
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August 2023 by Sylvia Shaw
There's a man named Ramon that works in this office. Who persists to call me? Madam after I have repeatedly asked him not to I find it offensive. Firstly, second, they do not follow the notes on my account.And they continue to call me during my sleep hours. Instead of after 3 PM. So I am 6 and a 1/2 months. Pregnant and get disrespected and my sleep interrupted every week. This has to stop this office needs to make changes. And they need to work on their professionalism.
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June 2023 by Steven White
Bedset got repo without consent from the purchaser with no behind payments ,,credit was issued let's try again,,want this e bike
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May 2023 by Ayla Orlando
The furniture delivery perfect and the place I got my furniture very helpful but the online product wasn't available had to get something else so the online process needs to be improvement
