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February 2024 by Syed Fawad
I don't know why the corporate didn't do surprise visit this place , horrible staff specifically those who does inventory people
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February 2024 by Hritish Ancha
Terrible people working here. They seem like they aren’t even interested. Lady charged me for the jumbo onions which were more in price. I got charged $28.03 when it should have been around $25. I know it may not seem like a big deal but it matters when purchasing in larger quantities and it only proved that the workers do not know how to do their job! The store is decent. Bit cramped with all the carts but it’s alright
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February 2024 by Mo W
Will visit again! I was invited to tag along with head chef & new manager of the Cobbleskill NY golf course restaurant. This place is great! Restaurant Depot has everything from cheese to cutting boards & cleaning products. Be sure to bring a jacket for shopping the cooler, it's cold in there.
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January 2024 by mengjiao lu
Because I have children. The door staff asked me to sign a document very rudely. And it's in Spanish? I can't read Spanish. I don't even know why I signed it? Now I regret signing it. I should have said no then!
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December 2023 by Ni Go
Slow, lazy, rude, unorganized.
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November 2023 by braxton jones
Absolutely one of the worst stores to shop at. Michele is an incredibly rude individual to interact with. She also makes very angry and loud threats towards customers. You can easily spot her when you walk in the doors. Just an angry looking person in a black pullover.We had gone in the day earlier trying to purchase a last minute blender for our stores opening. We got it, everything went fine. Once we used it, it was just simply not blending things thoroughly. So less than 24 hours later we were back to return it since it didn’t function well. Immediately when we walked in, the front desk was already unkind and doing whatever she could to not do the return. Then comes Michele… she walks up we explain we have our receipt and it was not working properly and she without question say we have to call the brands company to get a new one. We were wanting to return it. Then asking if there was anything we could do, she keeps aggressively saying no. We leave l, go outside and research company return policies. (Company return policy states you have 72 hours to return appliances in the original box and must have receipt. We had both) we return and the store manager is called “Tom” he is very kind, let’s us know they will take care of us. Which everyone did. Until Michele found out. She questioned us on who helped us stating we couldn’t return the item and after she put the money on our card, still tried telling us we couldn’t return it. Then she told us to watch our mouths when we were speaking to her after telling her policy said it was allowed. Then continues to get angry and said she will be going back to recharge our card for the item after we left which seems highly illegal. Continues to yell more stuff after we walked out. She is a nightmare of an individual and seems to be doing things that will get the company on a lot of trouble when they hear about that store recharging peoples cards when they don’t agree with a return.
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November 2023 by Jimmy Gardner
I think I speak for most people when I say, if there was somewhere else to go for small business owners in this area, they would not go to restaurant depot. I don't know if they're all as miserable as the one in Albany, but if it's not the rude people shopping around you, it's the rude staff constantly reminding you that you're shopping here not because you want to, but because you have to. There are a few people who work at this location that are a joy to see, and they are actually friendly. For the most part, you deal with impatient forklift drivers, cramped aisles, and an unbelievably miserable front end manager (there's only one that is that way, if you know her you know) I'm sorry for the nice employees at this location because you guys work at such an unfriendly place.
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October 2023 by Davian Charles
They Got everything for Restaurant or if you have a food truck and looking to start your business. From service Equipments to dining ware they have it all. Restaurant depot is the place to go. Very affordable prices, friendly staff and easy accessibility for vehicle parking and pick up. Service is really good. Sign up with them and get great rewards while you shop.
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October 2023 by Elisabeth Jilan
This is the rudest store ever!! The service is horrible and very unprofessional! I understand that I came an hour and a half before the closing time, but that is not a way to treat a customer. I bought 3 cases of discounted items, but the store associate only discount 2 cases. When he discounted the 3rd case, the total price remain the same as 2 discounted case so, I was a bit confused and was trying to figure out what’s going on. Instead of explaining why the price remains the same, he just removed one of the cases and didn’t communicate with me at all. He asked another employee to come over to make sure if that’s the right way to remove one of the cases from the receipt. He then walked 1 foot away and started screaming at me. This is what he said word for word “Get out of my store, it’s closing time and I want to go home!” The store associate name is Michael Amb. Then he went to the side line and was trash talking about me loudly to other associates. I was utterly shocked by the way he acted. All I wanted was an explanation, but he didn’t even give me one and starts throwing a tantrum like a 3 year ago kid. That’s very rude and unprofessional! I am super traumatized by store. When he was screaming at me, I felt threatened as well. He looks like he was about to attack me, especially the way of his body language. All the other associates/ employees just stood there and watched as if they’re watching a movie or something. This store really needs to train their employees better!
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September 2023 by Danielle Z.
This store has the most INCOMPETENT checkout ever. The cashiers are SLOW and unpleasant, there's no way to pass with a cart because of the chaos created by the long checkout lines. The managers just walk around and do nothing to resolve the situation. Once you check out (30 minutes at least), you have to pass through another madness where they check the receipt and count items. Also, I don't need to use the big shopping cart every time I shop so some smaller carts would make things a lot easier. Overall, very frustrating shopping experience.
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August 2023 by Jason Hohn
The prices are great when they have the stuff you need. Which is hit-or-miss the staff? 90% are as rude as rude can be including the management. The gentleman with a white hair and the beer gave me attitude today. Because I asked him to double check to make sure. I was charged correctly because there were so many mistakes at the cashier. Forklift drivers are always rude. Dangerous. And I feel like I'm in their way even though the money I bring in to the restaurant. Depot helps pay for their paycheck. Apparently I gotta jump out of their way.. This place is worse than the DMV.
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August 2023 by ynn stro
Compared to other reviews, i wouldn’t say the employees have bad attitudes but rather they’re “in the zone.” They have a lot to do, and it looks like hard labor. They are nice if you’re nice. Saw a guy get chewed out by a guest and he gave back attitude, but then when i asked him a question he was really polite. Idk treat others how you’d want to be treated?
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August 2023 by Carmen M.
I work at restaurant Depot and I was recently terminated because Alva from HR took $830 out of my register and I got penalized for it they're racist they're disrespectful they're ignorant they treat their workers like common garbage they have no respect for them so I suggest you guys be very careful and every time they take down this post I will repost and keep reposting it's not fair it's unjust and they let supervisors and managers go in and out your drawer without telling you then when stuff comes up missing you get blamed for it you guys enjoy restaurant Depot
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August 2023 by DJD DJD
I have been going here for years and the service is always the same. The staff are very rude and inconsiderate and seem to run the place. There is no leadership at all or direction and employees are just allowed to behave in anyway they like. It makes it very difficult to shop there and to have a decent experience. I would address the management team but honestly I think it wouldn’t matter and they wouldn’t try to remedy any issues. The warehouse workers seem to be the most miserable and have no care for the customers. The atmosphere and culture in this place is unpleasant and depressing. If there was another place to get product I’m sure a lot of us would go there .
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July 2023 by Kira Gold
Don’t wear heels, wear sneakers great place to shop in bulk. use your restaurant pass. Fair prices. Helpful staff. Good food but do not go if you’re hungry.. Unless you stop at the vending machine up front, they have cool ranch Doritos. then shop happily.
