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March 2025 by John
Jaquille was super friendly and helpful, give this man a raise 👍
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March 2025 by Jennifer Koumjian
Horrible service long waits ended up walking out . No one to help with equipment exchange. Phone sales people only .
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February 2025 by SEÑOR. González. (MISTER)
Excellent
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January 2025 by Dustin Cardona
We went to switch to spectrum mobile to try to save some money went through the full process told us that they we qualified, and they would pay our phones off up to $1500. Paid our phones off ($922). Submitted all the proper paperwork, but now they say that they can only reimburse me up to a maximum of $500 ! complete false advertisement they’ll tell you anything just to get in the door and then make you chase them around in circles just for them to say well there’s nothing else we can do. It’s an Absolute joke
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November 2024 by Lori Hammond
My husband and I received EXTRAORDINARY customer service from Kavon Walker on two occasions this week as we made the switch from FIOS to Spectrum and for new mobile service. Not only was he extremely helpful, he was kind, patient and personable. Kavon is a real credit to Spectrum and he is to be commended.
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November 2024 by Linda Bahr
Quick service...store opened 2 minutes late.....
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October 2024 by Morsal Ali
Excellent
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October 2024 by Azmain Nabi
Well customer service. Employees provide better explanation to all of their plans and policies.
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October 2024 by Greg Sloan
For what usually is thought to be as bad a s a stop to the Dmv. I have to say it wasn't bad. They kept a incredibly long line moving along. When it got to my turn. They answered my question and got me out of there nice and quick.
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September 2024 by Nia Romain
I dread a trip to Spectrum but Tiara R was amazing. She explained each answer throughly and assisted us with the next steps for our new phone. Thank you Tiara!
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September 2024 by Brett A. Scudder
Huge store with great knowledgeable staff willing to help you make best choices for services and devices. Sometimes there is a wait time, but time goes by quickly and orderly. Store is clean and well organized with comfortable and convenient seating while waiting. They always have latest devices and gadgets in stocks which is great if you them need right away.
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September 2024 by Fatima Rubab Hamdani Syeda
The people were great it was freeeeee
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August 2024 by Jim Hesch
Very helpful fixing my SIM card.
Only a 5 minute wait on a busy day.
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July 2024 by Carron Blanchet
Went in for a new iPhone. Peggy and Maureen both helped me and provided me outstanding customer service. They tag teamed to set up my new phone and transfer all my data. Great experience!
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July 2024 by Nancy Fuller
Waited to drop a box off & then was told he could not take it because he had to go on break worst customer service around!!
