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January 2024 by Lamiya Farid
As a new member of Sunmark Bank, I entered with hesitation seeking my first personal loan, not expecting approval. Nicole, however, exceeded all expectations, going above and beyond to secure approval. Meeting her transformed what seemed like a challenging day into a positive experience. Grateful for her dedication, she not only provided approval but also equipped me with valuable resources. My encounter with Nicole at Sunmark Bank has truly made a lasting and positive impression.
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October 2023 by Pete Cxxx
Lost my pass word, called and left call back number. The service was outstanding.
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May 2023 by Neal Metheny
I never have any problems here. Everyone is courteous and professional.
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February 2023 by Semone Morrison-Brown
The service they give is above and beyond. I have had the experience of working with the HELOC and Morgage department. I can truly say it was an amazing experience. Five star is not enough.
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December 2022 by Robert Thomas-Ball
Been a member for years. Exceptional service.
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December 2022 by Floyd Cameron
Most of the time (not always) I'm treated with respect.
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August 2022 by Foreign official
They got the top customer service experienceMuqeet faiz helped me with everything and was very honest,thank you
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August 2022 by ALPHA official
They got the top customer service experienceMuqeet faiz helped me with everything and was very honest,thank you
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July 2022 by Co Degus
stick with capcom sefcu or any of the other ones around here. Switched over my spending account to them. Keep thousands of dollars in it make monthly deposits never overdrafted. Left me stranded because they wouldnt clear a business check while i was out of town. Explained situation to manager how i was going to have to take a bus to my other bank and get cash to pay car mechanic 4 hours away(8hours round trip) wouldnt push BUSINESS check to clear a day early for me LOL. Could have walked into any check cashing place and paid 30 dollars and walked out with money in hand LOL but i chose to have the bank i make 10k monthly deposits with cash a 1800 dollar check on the mobile app and they leave me stranded. Starin and Katie the managers couldnt even spell customer service let alone give it. Absolutely disgusted that i chose to bank with them meanwhile im at a bus station because of it LOL
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June 2022 by Pammy NYC
I wish I could give Sunmark 10 stars. They provide the most professional, courteous, friendly, efficient service you could ever ask for. Richard and Sharon made me feel very comfortable, did not rush me and made sure I understood everything. I look forward to doing additional business with Sunmark.
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May 2022 by Anthony Bha
I've been a credit union member since 2014.I also have a business loan through them.I only bank here as The Business Loan representative volunteers at the Capital Region Food Bank. I've told this to friends and they have also decided to do business with this credit union.
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May 2022 by michael clifford
Great customer relations. Sharon H. Is always a pleasure to see, she goes out of way to help.
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March 2022 by Howard Barrett
Have gotten nothing but a run around from this credit union
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September 2021 by Betty Engel
Nice people work there!
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April 2021 by Angela Brabham
I just became a member of Sunmark and Representative Daniel Lewis was a pleasure to work with. On top of being extremely knowledgeable, Daniel presented options that I didn't even know were available!Sunmark is definitely the best credit union in the capital region!Thanks again Daniel for your above and beyond service.