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December 2023 by Asma’ A
I love this trustco bank, I literally drive down to this location because it’s very quiet and they help you as quick as they can . Very polite manager . Some staff members are ok but the managers are nice .
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April 2022 by Roger West
I have been a customer for 20 years. The bank accidentally deposited $1200 of someone else money in one of my Childrens accounts. It hit the same day as my tax returns. I thought my wife accidentally dropped the money in the wrong account. Never thought the bank made a mistake. 2 months later I get a call saying they made a mistake and need to take the money back. I understood as it was not my money. However I asked the general manager to wait until my pay check was deposited, because it was all my money. He agreed and I went on my way. That night I was just about out of gas. I tried to fill my tank, but found that my account, my wife’s account abs my over draft protection were all at $0! I had to call AAA to get home after The manager said he would not over draw my account. This guy does not have the managerial skills to be managing other peoples money. He says one thing and does another. Looking for a new responsible banking experience. So unprofessional to treat a customer this way for your mistake!
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March 2022 by Zhalih Hines
This is a Great Branch to bank at they take there time to help you the best they can. I so appreciate that Thanks!
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August 2021 by Lance Thornton
Quickly changed my cash into quarters right at closing time even though I'm not a customer. Thanks!
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September 2018 by Donna Lochner
My experience in the new location (Kohl's Plaza) has been very positive. The staff are friendly and efficient. The location works well for me. The drive through is a great improvement. My only complaint is that the ATM is situated in such a way that if a customer is using it, a car can't get to the window. I'm very happy with this bank.
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July 2018 by Richard Dunbeck
Remember when your ATMs used to work? Those were good times. Now they're just useless husks that don't do anything. Did you run out of money? Is that why I can't get cash from the ATMs at your banks? “Your request can't be processed� I didn't even get to make a request. I didn't even get to type in my pin. I haven't seen one of these things work in years. You do know they're supposed to work, right? Oh my god, maybe you don't. Oh god. Maybe you're just that d****
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March 2018 by Michael Davis
Terrible location. Hard to park and small.
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January 2017 by Jeremiah Brock
$2 atm fee