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September 2025 by Simon LaGarry
You really can't be bothered to empty your voicemail box and actually answer calls? I've lived in Albany for 3 days and these people already have proven they have no idea what they're doing. Lied about my package being delivered and are now ignoring my calls. Enjoy all the stuff you apparently stole from me.
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August 2025 by Brianna Huynh
Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!
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June 2025 by Phyliciah Diggs
Always a very pleasant experience at the Hudson ave Post Office.
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August 2024 by Notice Bot
Came in to ship an expensive package and Jay helped me extensively with packaging and the shipping process to make sure my daughter received it intact. Thank you
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August 2024 by Sherry Lindgren
Jay was extremely helpful and guided me through the overnight process all while saving me some money. Great experience very quick!
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August 2024 by Dominique Albano
Great service and so nice!
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August 2024 by William Eaddy
Jay was very help with my passport
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August 2024 by Caroline D
They lost the Father’s Day card and a birthday card for my mom that I mailed out in June. Or maybe they “lost” it.. always seems to be greeting card shaped mail that disappears.
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June 2024 by Charles Vinueza
I've come in a few times to do some simple mailing and package drop offs. The employees are friendly and seem reliable
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February 2024 by Phillip O.
Quick service! Helpful staff! Nice people!
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December 2023 by Ltrue Review
Need to hire some staff moving like yall don’t got no since no way im standing in line for 30mins to pickup a package that should of been put in a mailbox with only one worker at the front 4 people infront of me 6 in the back
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December 2023 by Todd Lozo
Like other reviewer‘s here, Jay is horrendous to deal with.I went in today and from the very beginning, he was rude and aggressive. Admittedly, I was already slightly frustrated because I was having trouble finding the post office at another location, and went to this one as a last resort. He was less than accommodating, and just plain rude. For example, a normal person would say “look to the screen to your left and press the green button, whereas Jay abruptly says “green button”.I’ll never be back because of Jay and his lack of basic customer service skills. It’s obvious that he hates his job and I highly suggest he find a new one, ideally one where he doesn’t need to interact with people.
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November 2023 by Kevin Collins
I routinely visit this USPS,they are always helpful and friendly.
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October 2023 by Hippie Love
This is actually one of my favorite places due to the staff, I love them and am grateful for all of their hard work. They are genuinely polite, helpful and patient. Thank you!!!
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October 2023 by Adam H
I go here a lot. You have to pay really close attention to the time they open and close because the time they post on the front window is not necessarily correct anymore, due to the lack of staffing that this and other post offices are contending with. If you walk into the lobby, sometimes they will post a sign closer to the actual service desk and that sign will have the opening and closing times on it. I wish that they would have one of those bins that you can deposit prepaid packages into, but I’ve been told by at least one of the employees that I can skip the line and bring the packages to the front and leave them at the front window. If you are going to do that, make sure you alert the person at the desk before you just leave them there. But if they were to have a package drop box, that would really be an improvement here at this location. The employees are all professional and sometimes the lines can get long because people come here for money orders. Shout out to Jay, who I’ve seen help a ton of customers.
