Vireo Health is a physician-led medical marijuana dispensary near Albany, NY, serving New York residents with a medical card and prescription. The staff, including pharmacists and physicians, is consistently described as warm, compassionate, caring, knowledgeable, and friendly. They provide excellent customer service, taking time to help patients find the best cannabis-based medicines for their needs, from capsules and oral solutions to vaporization cartridges and oils. The staff is noted for watching out for patients, ensuring order accuracy, and helping secure the lowest prices with discounts and bonus points. The selection of products is vast, though some patients hope for additional items like Rick Simpson Oil. The first visit requires paperwork and can take about an hour, but subsequent visits are faster, especially with online ordering. The dispensary offers convenient online ordering and curbside pickup. A notable drawback is the schedule, as the dispensary is closed on Saturdays and most holidays, which some find inconvenient. The check-in process involves waiting at a glass window, allowing only one person at a time, which can mean waiting outside. The location is in a strip mall.