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December 2024 by Tracy VanSkiver
Showed up at 11am and was told by Teresa that she didn’t have time to help us as they were short staffed. We wanted to apply for a vehicle loan that we test drove Saturday. We told her not a problem, we will go somewhere else, she said oh I can run it through. Got approved immediately, asked us to come back at 1:30pm that day, came back at 1:30pm and was told she had just left for lunch. Thank God Jen stepped in to close out loan, after we received our proceeds was informed they require you to have a $500 deductible on your insurance. We bank with 2 other institutions , decided to give them a try as they have a rate great for vehicles, and they are local. This was my first and last experience with them, Other than making my payment I will never step foot in there again. I worked in banking at the branch level for over 10 years, holding the head teller position and customer service end, and would never treat a customer that way. The Branch Manager Chris was so rude to my husband also. For the .25% difference, STAY WITH ESL it’s so not worth it!!!!!
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September 2024 by Kathy Press
The BEST staff ever. So pleasent all the time.Always willing to go above and beyond to help you. Would not do my banking any place else.What a great group of people Sending out a great big ever so thankful for all you do for us.The Woodin's
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August 2024 by brian unterborn
Went to apply for an auto loan and the loan officer said” I don’t have time to help you” Directed me to fill out an application online. Lost my business
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December 2022 by truth blabber
It's a pleasure to do business with people that care. The staff is always helpful and friendly .
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December 2022 by Ken Heye
Great people, helpful and friendly.
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August 2022 by Google user
Staff spends there time going through your personal transactions. I was extremely taken back by the comment made by kris the financial manager when she said they have the right to look through members private purchases. I guess im glad I found out now that this is there practice so I can seek another financial institution. Its just sad ive been with them for 7 years. Privacy should be everyones right.
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February 2022 by kristina weese
Staff spends there time going through your personal transactions. I was extremely taken back by the comment made by kris the financial manager when she said they have the right to look through members private purchases. I guess im glad I found out now that this is there practice so I can seek another financial institution. Its just sad ive been with them for 7 years. Privacy should be everyones right.
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October 2021 by Cindy Nelson
The ladies inside a very nice and very helpful
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March 2021 by Gail Starkweather
My husband and I have been with cobblestone country federal credit union over 27 years. We have my savings and checking. I also have a Christmas club. Car/truck loans, motorcycle loans, RV loans yep we’ve had a few. I love that they can preset my money transfers to my accounts and take care of my loan payments so I don’t have to. Everyone I have worked with at CCFCU is always kind , courteous and helpful. Even our college student is now banking with CCF CU and was able to buy her firsts car.
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October 2020 by danielle dolney
Very nice staff
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May 2020 by Randy Fuller
The service here is terrible.only open 4 days a week and it shouldn't take over a week to get your check in the mail.
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August 2019 by kathy Grimes
This Credit Union has been my bank/loan institution for over 30 years.Love the personal service and quick to help with any questions I've ever had.Will never change from them !
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June 2019 by kathy smith
This Credit Union has been my bank/loan institution for over 30 years.
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September 2017 by Anonymous Anonymous
Simple, local, and easygoing credit union. BUT, one disadvantage I have with this credit union is that they are not open long enough like past 4 pm or 5 pm, because I wanted to deposit a check that was written to correct an error in my job's payroll, and I don't get out of work until 5pm. If they were open until 7 pm during the weekdays and open on Wednesdays, I would give it 5 stars easily.
