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February 2024 by Carolyn Dietz
It was a really great experience working with everyone there.
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February 2024 by DEATHHAWX
Absolutely amazing service super nice people
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February 2024 by Michael McCarthy
It was such a pleasure dealing with the team. My purchase could not have gone better. I will tell my friends about Bidleman’s
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January 2024 by Shannon Simpson
Very helpful sales and management staff. Bobby sent pictures, video, described the experience of being in the vehicle. Created confidence with remote purchase.
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January 2024 by Coty Wester
Schedule appointment to look at a certain Vehicle only to get a text the morning of saying they sold it yesterday.
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January 2024 by s warney
We went there to check out a used gmc Denali, I work nights so I sent a text off there website stating the time I would be available to stop by. When I got there the vehicle was already pulled to the side and cleaned for us. We talked to the sales and they were very honest and upfront. To me honestly goes a long way, so we did our test drive and fell in love with the vehicle. After that we talked numbers while they were doing the financing part and everything went as smooth as it can be. It was super easy doing business and I would highly recommend anyone to use them for their new car. Thanks guys your awesome
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January 2024 by Bill Santana
Everyone was friendly and service was great. Thank you Cameron and Mike for all your help!!
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January 2024 by Jill Eldridge
Friendly staff who give you a great car buying experience.
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January 2024 by Laura Smith
Quick and courtesy service appointment.
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January 2024 by John M
Super nice people. Bobby and Vince are very knowledgeable, easy to work with and totally accommodating. If I ever purchase another vehicle I will definitely take the ride to see this great group of people
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January 2024 by Ramon Carrion
The owner sam and his son vince and the rest of the staff over at bidelman are truly some amazing people.They truly showed me customer appreciation.i would recommend this place to everyone i know.Their vehicles are awesome and they really work the best numbers for you with out you even asking them to work them.they automatically work numbers for the favor of the customer.great place.great atmosphere.and the best place to purchase your first vehicle from or even your second.thank you bidelman for your satisfaction and amazing help.?
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January 2024 by kalie gambrill
My husband bought his 2021 Silverado from here in May with 19,800 miles on it for $50k. He was told there was over 50% brakes and tire tread remaining. Fast forward to a few weeks ago (late November) he had noticed a squeak when turning to the right that was intermittent so he took it to hoselton in Rochester and was told that the vehicle needed all around brakes (this was most likely the culprit to the noise) and tires. Mind you he has only put 4,500 miles on the vehicle and drives very conservatively. He spoke with the manager Mike Stanley at Bidleman and got a second opinion closer to where we live, to corroborate the claim as agreed upon by Mike and pending that we would bring the vehicle out to Albion if the second inspection found similar issues so that they could look at it and decide course of action. After having this conversation with Mike, my husband arranged a second inspection of the vehicle with our mechanic. He took the vehicle for a second opinion to our mechanic, whom we trust and have dealt with for years and certainly never tries up-charging us just to make a buck. Matter-of-fact when He brought it to our mechanic he looked at the front brakes and said those are in good shape, but the back brakes have 25% left and only recommended rear brakes and stated that the tires were at the wear line and needed replacement. My husband called again to let Mike at Bidleman know of the findings. All in all, my husband spent $170 just having two locations inspect the vehicle to confirm that the vehicle needs new tires and rear brakes in hopes and confidence that BIdleman would work with my husband in covering the cost of at least the tires,. Instead my husband had a 20 minute debate with Mike on the phone to no avail. Mike couldn’t fathom that his mechanic that did the inspection might have made an error in the tire measurements and instead chose to say that he doesn’t know how my husband drives the truck and couldn’t be sure that the wear in the tires wasn’t due to his driving habits. Mind you my husband uses this as a commuter vehicle and hasn’t used this to carry any heavy equipment or trailers, and he drives very conservatively. Mike chalked up the conversation to well the vehicle left the dealership with a purchase tread of 8/32, which is well over 50% tread and refused to cover any cost of the tires and denied any mistake on behalf of the dealership or mechanic, even if it was an honest mistake, which we are accepting of and understand that people make mistakes. We simply would have liked more reciprocating from the dealership, especially since the vehicle was pretty new and not cheap and one would expect more than 4,500 miles on the tires before needing to be replaced. By the way, Mike also states he spoke with the owner about the situation and he states that the owner felt the same way Mike did about the situation about and failed to waiver from their standpoint. My husband also asked our mechanic how probable it is to go through 50% or more tread-life on tires in 4,500 miles and he admits that’s very, very unlikely to be the culprit, which was also explained to Mike. At the end of the day, we would not recommend this place of business for the reasons above; we will be pursuing the Better Business Bureau for further recourse as we do not feel this was dealt with fairly.
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January 2024 by Kathy M Williams
When it’s time for your new or used vehicle, don’t overlook small towns! I had the best customer service from a dealership I’ve ever experienced at Bidleman Chevrolet in Albion New York. From the time I walked through the door, Cam was courteous, pleasant to talk to, polite, professional, helpful and provided the highest standards in customer service. Before I made my decision to purchase my 2024 Trax RS, Cam gave me a printout of what the numbers were, which is rare in a car dealership these days. There were no hidden cost and even showed the payment plans for me to choose from. Thank you, Cam! I would never go to any other dealership and have already been referring people.Kathy WHolley NY
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January 2024 by Ed Depuy
Great service from my salesman Dylan. He did a great job put me in my truck an working with me . Ty yiu Dylan
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December 2023 by Michael Daniel
Very pleasant experience. Steve and his associates are very good in all aspects of vehicle pursuits. And purchase 5 out of 510 out of 10.You can't go wrong. With Steve or his Associates
