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November 2023 by Alexalina B.
I bought a dodge ram promaster from Peter Kay's and from the day I started driving it the check engine light came on and it wouldn't go off. I called Peter Kay's to tell them about it and they said that it was already past the first 30 days, so they weren't responsible for anything wrong with the van past those 30 days! I got them to still check it out by taking it to their shop in Alden, and they didn't do nothing but get the check engine light to go off for about 30 minutes, until I was almost back home it popped back on again! well to make a long story short! they wouldn't fix anything wrong with the van and I finally broke down and took it to the dodge dealership to find out why check engine light wouldn't go off and stay off! and they told me both the catalytic converters were bad amongst a whole bunch of other things! it needed close to $8,000 in work done to it! they sold me a garbage van for over 13,000 that needed close to $8000 in work! oh plus I could never get a new inspection because the check engine light was always on! Don't buy a car from them!!!! Oh! And the place where I bought the van from them was in North Tonawanda NY I don't no why this review is listing me in California!
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April 2023 by CN3D Again
I purchased a fantastic car for thousands of dollars less than what any other competitors were asking. Andy followed up completely with the sale and service. The car was detailed flawlessly and looked like a new car. My family is so happy! I won't buy a used car anywhere else! Peter Kay rocks!! I wish I could give them 10 stars!!
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April 2023 by Jimmy Arney
I am very unhappy with the lack of communication. I had a family member drive me 60 plus miles there to look at and test drive a vehicle. Just to find out that the car were sold the day before, knowing I was coming to look and test the day after my conversation with them. 3 employees had my cell number.
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November 2022 by Edwin Addams
I’ve waited a little over 6 months to leave a review just to see if my car held out and I can genuinely say, this was the only positive experience I’ve ever had involving spending money on a car. I test drove the cutest little Kia Forte and immediately fell in love with it and knew it was my car. Between the time it took to test drive and purchase the car, I was out of there in about an hour and had genuinely no bad feelings. The car itself is in good condition and I am very appreciative of the effort they made to make sure it was in even better condition than it was when I test drove it by the time I picked it up a few days after. I love my car and while I hope to not have to buy a car anytime soon, if I do I’ll definitely keep Peter Kay in mind!
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September 2022 by Lenny Potwora
Good selection of cars. Andy was very helpful during the entire process, from finding the right vehicle all the way to having it ready to drive it home.
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September 2022 by Mickey McMouse
Never been there, but Google keeps bugging me to write a review, lol. Until I actually visit the place then I'll give five or four stars.
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September 2022 by Ashley Morrow
My father and I recently bought a car from their Alden location and I cannot say anything less than great things! Andy was incredibly helpful in the process and we ended up getting the car in just a few days! I would definitely recommend this dealership.
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August 2022 by King Budders
Definitely a great experience. It was obvious these guys knew about their cars, not just how to sell one... Bought a Nissan Pathfinder from here about 2 months and 10k miles ago, still running great! No chk engine light, no odd sounds! I was dooped before, got a lemon (Lincoln Aviator) from duncan motor sports and was paranoid with every little thing about a car after that. But this Pathfinder I got at Peter Kays has put my mind at ease. Highly recommend it, the guys are great and if you want to know the ins and outs of the vehicle your buying, buy it at Peter Kays, they actually tell you about that car, not just the type of car your buying!!! Thanks guys!
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May 2022 by Pearline Martin
The experience was pleasant. The salesmen were very nice and personable.
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May 2022 by chloe parody
DO NOT BUY FROM HERE!!! employees are rude, and they sell lemons.
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April 2022 by Kristen Higgins
So it's 2 days after I got my SUV back for a so called repair with the O2 sensors and THE CHECK ENGINE LIGHT IS ON AGAIN! This will be the 4th time this issue has not been fixed. Wondering how it passed inspection in the first place! ? EXTREMELY DISSATISFIED ?HORRIBLE experience so far an I haven't even owned my vehicle for 30 days yet! Just days after I bought my SUV the tire just about fell off and then I had to provide a tow to their shop for repair and was not provided a loaner. Then a few days after they fixed what was supposedly a broken bolt the check engine light came on. Had to take it back to get it "fixed" , then yet again I had to take it back even after that for the same problem! Then to top it off when it was being fixed for the 3rd time I had to pick it up after hours and they had forgotten to leave the key in it!!! I have to drive 45 min each way every time I have to go back! I had it checked by another mechanic and the wrong part was put in! I have had nothing but headaches and aggravation from these people and I haven't even owned the car 30 days yet!
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March 2022 by Kristen H.
STAY AWAY! DO NOT BUY FROM HERE! So here we are again with my suv not being fixed when they say it's fixed! Check engine light is on again 2 days after getting it back for the same thing. It's always something with the O2 sensors or catylic converter. Same thing the last 3 times they say they fixed it and it's not fixed. Embarking on the lemon law at this point. Stay far far away from this dealership!
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February 2022 by Salvatore B.
I would not Recommend this place to buy a car from, I bought a vehicle from the owner because he was friends with my family and still was horrible!!!!!!! its been a year and still waiting on parts, parts they said they would replace when I bought the vehicle and never got done, I would call with no reply. straight garbage stay away!!! Also car broke down 4 times already. Go to a reputable dealer, save yourself the headache.
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January 2022 by Ashley James
My father and I recently bought a car from their Alden location and I cannot say anything less than great things! Andy was incredibly helpful in the process and we ended up getting the car in just a few days! I would definitely recommend this dealership.
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November 2021 by DogYhuLoveSpeed
I brought a truck there last year and they said in good condition I have put in over 3000 dollars , They lie to get customers money I have brought my truck back they never fix it in 90 day same problems and never returned my calls I have all my receipts and I going to the better business bureau., too reported this business, This place of business is not a good place to buy a car from, because they lie about the condition of the vehicles
