Quest Diagnostics
Medical LabsHours:
12845 Broadway, Alden NY 14004 Hours
About Quest Diagnostics
Quest Diagnostics offers COVID-19 antibody testing by appointment, along with routine lab tests, drug screens, and pediatric specialty services. The location can be difficult to find, as it is in a converted yellow house across from Tim Horton's, situated between two major plazas. While some patients must drive a distance, the ability to schedule ahead is appreciated. The appointment system is highly recommended, as walk-ins are not accepted due to limited staff and space. Scheduling often must be done two to three weeks in advance online, where friendly text reminders and phone check-in are provided. The service is described as professional, courteous, great, and efficient, though the check-in machine can sometimes malfunction. A building closure occurred once due to severe weather. Overall, for those with an appointment, the experience is positive and convenient.
Most Recent Reviews
July 2024
Despite having an appointment and getting there 15 minutes early I had to wait 20 minutes past my appointment time. But this was better than last time, when I had a one hour wait (different location).
June 2024
The associate taking care of my husband was wonderful , caring and careful
June 2024
I had to drive a distance but it’s great that I could schedule my time ahead! Rochester, NY labs do not have this benefit.
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- Alden, New York