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December 2025 by Al Meyers
Dec. 9 2025
Verizon in Alden NY
I had to get a new phone today ( I lost my current phone)
We were helped by Jessica. We were so impressed by her knowledge and professionalism!!!! She definitely went above and beyond to help us. We were at the store an hour and 40 min after closing, completing our purchase.
Alden Verizon is fortunate to have an employee like her !!!!
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December 2025 by andy andruszko
Brandon was extremely helpful and professional with our upgrades/trade in. His wealth of knowledge on every phone they carry was also quite impressive.
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October 2025 by Lynne Diciocco
We are at the Alden store we needed help with installing Sim card and activation ally was very helpful and amazing. We appreciate d her very much
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October 2025 by Hellanna
Brandon in Alden New York, more employees should be this great .... Love this store
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October 2025 by Kenneth Warren
Brandon provided me a great service by getting a replacement phone setup and even ordering me a case they didn't have in store. Would recommend anytime!
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September 2025 by laurie fox
Jessica very helpful and knowledgeable. Polite and courteous
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September 2025 by Jake McNamara
Brandon was very professional and helpful.
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September 2025 by Megan Krebs
Brandon did a great job!
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September 2025 by Thomas Stevens
Very positive experience. Brandon was very helpful and professional.
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September 2025 by Alex Bookmiller
Fantastic service, even with just one employee working she was helping more than one person at a time very impressive.
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September 2025 by Patricia Monk
Brandon was outstanding! Knowledgeable, friendly and efficient. He juggled multiple customers at the same time and kept up with it all. Great service at the Alden store.
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August 2025 by Michael Marki
Amazing location!
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August 2025 by Robert Drake
Jes was amazing!
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July 2025 by Russell Haentges
Brandon was excellent with his experience in helping me with our new phoned
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July 2025 by Cara Fuller
Went to this location while having connectivity issues and phone was going into SOS mode. Stopped in to try a new SIM card and they tried to charge me for a SIM card. Even on Verizon’s website SIM cards are free when having connectivity issues. Went to the East Aurora location and got a SIM card at no cost. Problem solved!
