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January 2024 by Elizabeth C.
Brandon helped me to file a claim & restore my phone!! I now am back in this century:) Brandon was very knowledgeable & explained the process' & made it super simple & easy!!:))
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December 2023 by Heather Rust
We recently upgraded my phone and changed our family plan around and the manager Tommy helped us and was absolutely amazing! He answered any questions we had, reduced our bill, and set my phone up before we left! We were in and out in less than an hour! Tommy has amazing customer service! We will always go back to him!!!
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December 2023 by Debra Sellan
I had the pleasure of being helped by your employee Mitchell, he is an asset to your company. His knowledge of productsAnd personally was a step above all.I hope you will acknowledge his stellar work by a raise or monastery way.You are lucky to have him.Debra Sellan
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December 2023 by Carlee Przesiek '23
I have been going to see Thomas for years regarding our Verizon service. He is always a pleasure to work with and will go above and beyond to make sure we are happy with our products.
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December 2023 by Andrea “DreMama”
I love this place! Tom is very experienced and knowledgeable. He's helpful and kind. I Wouldn't go anywhere else to get a phone or to get help with my phone.
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December 2023 by Amanda Wilms
Tom was amazing the last time I was there. He is knowledgeable and kind. Even took time to show my daughter how to use her phone. Thank you Tom!!
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December 2023 by Melanie L
Brandon is an excellent customer service agent. He is very knowledgeable, respectful, and helpful. I highly recommend using his services!
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December 2023 by Amanda Z
Having a Verizon store in alden is such a convenience. Especially when Tommy S is there. He's always personal and helpful. Keep up the good work.
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September 2023 by Paulette Lund
Rodney was an amazing associate at the store. We came in and was not real familiar with products. Rodney was like a machine of knowledge!! He was polite, super funny and a great pleasure to have help us!!!
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September 2023 by Kennedy Lund
Rodney was an amazing employee. Made us laugh and smile, he was very funny and made us enjoy our time at Verizon. Definitely a 5 star employee.
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September 2023 by Jeff N
Great store everyone we have met there is very knowledgeable. They stayed late so my daughter could get her new phone yesterday.
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August 2023 by Angela Sebastiano
Liz and Tom were very helpful and knowledgeable. Excellent service and will send customers their way!
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August 2023 by Patricia Link
Savanna was wonderful and knowledgeable with helping me with a phone replacement. I would highly recommend her and the Alden location for any service
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July 2023 by Zinfull Gaming
Tom is seriously the best ever! If you need anything Verizon Wireless related come to this man and he will blow your mind!!
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July 2023 by E B
Liz, Tom and company are PHENOMENAL! Helped me in a professional, friendly atmosphere. Called in a panic when my old phone’s screen died. Tom was helpful on the phone and Liz was able to skillfully assist in no time. I HIGHLY recommend this location and team!