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“These folks are as good as it gets. The Doctor is very gracious with his time and the staff is friendly and attentive. Pricing is fair and they always let you know how much services are going to cost. I can't think of any place I would want to take our dog or cats.”
“We have seen Dr.Brooke for our new puppy and Dr.Mark for our senior golden. Both have been great to us and our fur babies, but we see Dr. Mark more often due to our Golden’s age and I can not say enough good things about him. I always trust what he recommends and I know he is always looking out for the best interest of our girl.He even performed the amputation of our Golden’s dew claw a year ago and that process was so smooth because of him. The whole staff is so nice and I truly wouldn’t want to be seen anywhere else. They are great!”
“East Aurora Veterinary Hospital's ownership and staff are kind, knowledgeable, and compassionate. They are an exceptional clinic with a warm, professional team that goes above and beyond.”
“We had a chicken get hurt, and this was the only place that would look at her. They fit us in the next day. Everybody there is so kind and compassionate. Our chicken had to go in for the day. When we brought her in, Helen (vet tech) worked with my daughter to reassure her that her chicken would be comfortable there. Later that day, we found out that we were going to have to put her down. While we were there, Helen had popped in and told us that she had given my daughter's chicken treats throughout the day. I can't explain what that meant to us. Dr. Hess stayed and answered our questions, so we knew there wasn't anything else we could realistically do to save her. On top of their amazing staff, their prices were not as much as I expected.”
“By far one of the best veterinarian clinics I’ve been to. This should be the golden standard for every clinic out there. The staff were extremely friendly and helpful in my time of need and were quick to lend a hand. They provided my little quaker parrot Jackie with the most attentive and tender care I could ever ask for with professionalism that made me confident that he’d be ok. I unfortunately had to keep him here for 2 nights due to his condition but fortunately I had Dr.Wade who kept me updated the entire time, even after hours, and ensured Jackie was as comfortable and nourished as possible. She was awesome, super friendly, and knowledgeable. The pricing on everything wasn’t bad at all, it was clearly communicated with me and worth every penny because my little guy is doing so much better. Thank you all at Specialized Care for Avian & Exotic Pets, truly.”
“This is the best vet we have ever been to. Dr. Bannister is old school, deeply compassionate, understanding and well respected. Its an honor to be able to have him as our furry baby's doctor.”
“Dr Edwards is a gem! Wonderful approach, valuable information and helpful treatment. The front staff is great too. Easy. Duncan and the Spence's thank you!”
“The techs and doctors at the Lancaster office are knowledgeable, caring, and very empathetic. My daughter's beloved bunny is old and unfortunately he is entering the end of life. The doctor was so understanding and sympathetic to my daughter, and offered us advice to keep him comfortable. I highly recommend to take your exotic animals here. We also bring our cats to the Williamsville office and have the same experience. We had a very sick little baby last summer and the techs and doctors took very good care of him.”
“I was visiting from AZ and my mini-woodle had terrible itching with scabs and an ulcer on the ear flap. When I called and left a message, the office called me immediately and got her in a few hours later. Dr Ross explained everything he found and thank goodness it was just allergies. He suggested solutions for her itching and put a long lasting med on her ear ulcer. Everyone at this office was very kind and professional. I would and will go back if she still has problems. Thank you!”
“Biscuit, my cat, loved it. (As much as a cat can ?) He sat in his emotional support sink and then found the emotional support wall.
Jokes aside, everything was great.”
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“Took my dog there for the first time the other day. with an extreme case of Lyme disease from a tick bite,they had me in and out and my dog has seen significant improvement and look forward to going back”