AmeriGas Propane
PropaneHours:
11400 NY-12, Alder Creek NY 13301 Hours
About AmeriGas Propane
AmeriGas Propane is dedicated to providing reliable propane services in the Alder Creek area. While walk-in service is no longer available, the business offers digital tools for customers to order propane, pay bills, and sign up online, making services accessible anytime, anywhere. Many customers appreciate the quiet early morning fill-ups and the friendly communication when needed. The prepay option is noted as a convenient way to avoid winter bill worries. However, there are significant concerns regarding customer service. Customers have reported difficulties in reaching a live person, finding the website unhelpful, and receiving only recordings when calling. Some have experienced delays in service and inadequate communication, especially concerning tank installation and propane delivery. Instances of unreturned messages and unfulfilled service calls have left customers frustrated, as they rely on AmeriGas for their heating needs. Despite these challenges, AmeriGas remains committed to meeting customer energy needs, but improvements in customer service are essential for better overall satisfaction.
Most Recent Reviews
January 2025
Delivered alot sooner then exspected which was great.did get rhe call the night before delivery which doesn.t alway happen .I do wish when I call the company in altercreek n.y. their phone number I actually talked to someone there nkt in a totally different state and with an accent.
December 2024
Even with early morning fill-ups, they are so quiet that we don't even know they were here. My receipt has always been left in a secure location. You couldn't ask for nicer people if you do have to communicate with them.
June 2024
I never worry about running low on fuel. Also Prepay makes it so easy. Never worry about a bill during the higher cost during the winter months
More Comments(44)
- Alder Creek, New York
