Auto Repair in Alexandria Bay, NY

“I can't say enough good things about this shop. We had brake issues while on vacation and were worried about finding a trustworthy place that wouldn't take advantage of the situation. Instead, they were honest, fair, and incredibly helpful.

Even though they were clearly very busy, they worked us into their schedule because they knew we were from out of town and needed to get back on the road safely. They diagnosed and fixed the problem quickly, charged a fair price, and never tried to upsell us or inflate the cost.

What really stood out was their customer service. They dropped us off in town while the work was being done and picked us up afterward, which made a stressful situation much easier.

It's hard to find businesses that genuinely care about their customers the way these folks do. I highly recommend them to anyone needing automotive work. Thank you for helping save our vacation!”

“I cannot say enough good things about my experience at this dealership. Taylor is an amazing manager and I will send anyone I know looking for a car there. I have worked with him to purchase all of my vehicles throughout the years. Anytime I’ve had issues in the past they have gone above and beyond to fix those and helped to provide me with a vehicle while warranty work was being done. My latest experience was nothing short of my expectations from capraras. I was ready to upgrade my vehicle, and when I called Taylor up he told me he was on it. The vehicle was a newer style vehicle and difficult to locate but once again Taylor found me exactly what I wanted (which is difficult because I give him a precise list of what I do and don’t want and am extremely picky). Taylor kept me in the loop the entire time working to make sure I got exactly what I wanted. Great job and I will continue to support this business!”

“John is a great man; very knowledgeable and respectable. He got my vehicle right in and completed the work quickly and efficiently. Would definitely recommend to anyone! Nice meeting you, John!”

“We stopped at Horizon Marina in Alexandria Bay for fuel and a pump-out, and the service was outstanding.

A special thank you to Michael, who went above and beyond to help us with an issue on our boat. He also recommended that we visit the Thousand Island Club on Wellesley Island, just across the river.

Thanks to his recommendation, we had an amazing time. The setting is beautiful, peaceful, and very classy. The restaurant was excellent and well worth the visit.

Thank you again, Michael, for your exceptional help and your great recommendation. We highly recommend Horizon Marina for its outstanding customer service and friendly staff!”

“We stopped there on Labor Day Monday with our daughter and her family. While traveling home their battery died and they then tested the alternator for them. They brought out waters for us and her two dogs. The staff was so helpful and caring to try and get us safely back on the road. I highly recommend the Alex Bay Napa!”

“great csr helped get right parts fast shipping great pricepleasure doing business with these guys call csr and review parts he or she will let you know if there right use your vin# easy”