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March 2024 by Janine Rudd
I was very happy with service received at Carstar! Work was done in a timely manner an everything seems to be in good running order! Staff was very nice!
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March 2024 by Katherine Scarborough
Chris was great. Great customer service. Great attention of detail and really cared about getting the car fixed. I appreciate it completely
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March 2024 by Randy Walck
We always bring our vehicles to this Carstar location. We have always been pleased with the service and the quality work along with the quick turnaround.
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March 2024 by Marshall B
Top notch service, speed, value, and professionalism. I wouldn’t go anywhere else. Thanks again to the mechanics and managers for the prompt service and communication.
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March 2024 by Lindsey DePadre
I was in a car accident back in 2018 and carstar was the place that toke care of everything my insurance needed and I was satisfied then. But the other day, the 7th of march, I was looking for assistance putting my spare tire back underneath my Silverado as I had never done it before. I stopped into carstar hoping someone may be free to help me out or at least walk me through the steps. I wish I knew the name of the man who helped me because he was an absolute sweetheart, went above and beyond to help me and I cannot rave enough about the customer service I received that day. Thank you to not only that man, but carstar in general for taking care of their customers every single time!
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March 2024 by John Pisarek
Everything about the experience was terrific very courteous. Explained everything well, and the job was done well before expected. Great job.
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March 2024 by Donna Mitchell
They do excellent work.
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March 2024 by Kevon Smith
Process was very quick, turnaround for my vehicle was supposed to be 4 days and I received my car back in 2 days. Would definitely come back here again for my vehicle needs!
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March 2024 by Maria Atkinson
Friendly service. Would definitely recommend them to others.
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March 2024 by June Miller
Did an excellent job on our 2010 Equinox Chevrolet! Thank you!
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March 2024 by kathy dolpp
From the time we walked in the door for an estimate until the repairs were done everyone we talked to was so friendly and helpful. I will definitely recommend then and use them if the need arises in the future. Thank you Carstar.
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March 2024 by Yuanjie
Rude customer service. Just calling, a woman on the phone really has your attitude. Bravo? this collision always gets delay, said Wednesday changed to Friday, then Friday changed to next Friday. There are always saying still waiting some part? It’s really unprofessional. And waste time
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March 2024 by Amanda
I had a great experience here despite the stress of my car being in rough shape, the staff is friendly- they explained everything thoroughly and did a great job. Thanks Car Star!
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March 2024 by Heather Hilton
EDIT 2: the company has hidden my review, TOXIC CULTURE is not ok. I will keep posting my review every time the delete/hide it because TOXIC CULTURE is not ok. Do better.EDIT: I see the company commented on other reviews but had not responded to mine. If that doesn’t prove the culture is toxic when an incident like this isn’t worth their time to respondWas there 1/26 with a friend to have her Tesla looked at, I’m new to this area so maybe bullying coworkers is normal here. Older blonde lady at the front desk yelled at the dark haired girl about a file folder she was holding. The poor girl never said a word before or after to this lady and she smiled with her customer during the whole process. Like Lady it’s 2024, do better, you do not treat people like that, coworker or not. The guy who looked our car was awesome and nice, and it seemed like everyone else was nice too. To bad the culture there is so toxic that the older lady was so comfortable treating people like she did, avoid this place if you have any decency towards other humans. I do hope that poor girl sees this and knows someone felt bad for her and saw how awesome she handled herself in that moment.
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February 2024 by Teri Titman
This was my first experience with a car accident. The receptionist was very nice and helpful,she guide me through the process made it very understandable . They took very good care of my car ,peace it back together ,and it looks great . Thank you to the persons who work on my car, looks great. I definitely would recommend. Also it was done in a timely manner. ?
