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“I do recommend SEFCU as a credit union overall, and didn't want to give a bad review, but it is a little ridiculous when you are wanting to move money INTO their institution from another and their online means of doing so is down for over a week...”
“UPDATE:
Absolutely wonderful experience. This was my third time getting a loan and had Kristie taking care of me. Kristie and everyone I’ve had the pleasure of working with are always so polite, caring, informative, and most importantly genuine!
I have had an account with this credit union for several years now and they have been nothing but helpful and informative in every aspect and question I’ve had. Truly wonderful to work with and couldn’t ask for better!”
“I had such a great experience with this credit union after totaling my car. Pam, Suzanne, and Shanna were incredibly helpful and made getting a new car loan as easy and stress free as possible. Highly recommend”
“Excellent service and great loan rates. As others have mentioned Nick makes everything go smooth and easy. He is attentive and gets things done quickly. Very easy going and nice to talk to.”
“This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it feels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.”
“Every time I come in, I am addressed by my first name. I couldn’t ask for kinder better service. Better than a bank I’m so glad I found them!”
“I’ve been working with this bank for about two years and absolutely love it. I always feel very comfortable and recognized when I come in and very fast response times on any email questions I have. I always recommend them when someone is looking for a new bank.”
“The at crossroads is very friendly, I love it that they remember who you are and is helpful at anytime. Not like corporate banks when your a number I feel comfortable 😌 and I wouldn't have it any other way”
“Very nice professionals
Excellent service
Never a issue with asking for help
A great place to have a account
Really a great team
The highest stars possible”
“Recently I had my wallet stolen while on vacation. While it was a headache. The folks at Meridian both in branch and at customer service were understanding, compassionate and helpful”
“I walked in not knowing what to expect and was treated very well! Michael assisted me right away and was able to get me pre-approved for an auto loan that same day. He worked with me and my needs until I had to switch locations due to a personal technicality. Highly recommend this location and their friendly staff.”
“My mom recently moved back to the area and needed to open a bank account, we thought this would be an easy process but it turned out to be an extremely difficult and frustrating situation, due to not having NY ID. Amy Mang who is a loan agent went above and beyond to help us, even know this wasn’t her responsibility. She was kind and efficient and helped make it happen with her direction and guidance.”
“I’ve had a mostly very positive experience with this credit union. While I did have a small issue with my account in the past, it was handled well and didn’t take away from the overall experience.
What truly stands out is the customer service it’s AMAZING. The staff are incredibly kind, caring, and genuinely take the time to help. Everything is handled quickly and efficiently, and you never feel rushed or brushed off.
A special shout-out to Anthony Diamico (apologies if it’s spelled incorrectly 😂). His kindness, professionalism, and willingness to help really made a difference and left a lasting impression.
It’s refreshing to bank somewhere that actually makes you feel like a person and not just an account number. I’m grateful to be a member and would definitely recommend them.”
“Best CreditUnion I have belonged to. Employees are very pleasant and knowledgeable.Have never had any problems with any of their services. They are very helpful and friendly.”
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“Amherst Federal takes care of all of our accounts, including our business accounts. The staff is always friendly and helpful. They are extremely personable, always greeting us by our first names. We’ve been customers for many years.”