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November 2023 by Tim B.
my first time at Dunn Tire and I had an absolutely positive experience! From the friendly greeting that I got when I walked in… to that positive experience when I left … they will be seeing me again. :-)
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November 2023 by Max Goldman
I Purchased tires from Dunn Tire at 3424 Sheridan Dr. In December 2022. 10 months later (8k miles), I went in for a routine tire rotation. I was told by DAN, that my tires were worn down and needed to be immediately replaced. I was told that they are under warranty for 68k miles, but they can only give a partial credit for 2 tires. However, I would have to pay full price for the other 2 tires as its a AWD vehicle. HOW IS THIS POSSIBLE! I am going to continue to warn everyone against this place and their criminal activity. BUYER BEWARE! There are much better companies locally that stand behind their work and products. I WOULD GIVE ZERO STARS IF I COULD!How can a manufacturer offer a credit for only 2 tires when they said 4 have to be replace? I think its time to contact the Consumer Financial Protection Bureau.UPDATE: I replied to the business's response and request via email. I sent the email with no follow up as of yet (day 3). PLEASE BE VIGIL
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November 2023 by Larry Lin
I had scheduled an appointment for both tire rotation and battery replacement, and I expected these services to be carried out as agreed upon. However, it appears that there was a significant issue with the tire rotation part of the service.There are scratches on my right front tire. Regrettably, it became evident that the tire rotation was not completed.This experience has left me deeply disappointed and concerned about the transparency and quality of service I received.Furthermore, when I raised this issue with your staff at the counter, I encountered resistance from the technician, who continued to insist that the tire rotation had been completed, despite clear evidence to the contrary.If the service is provided so reluctantly, it should not have been promised that customers can enjoy free tire rotation when changing tires here.
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October 2023 by yolanda adams-williams
Well I needed a tire.... I made the call to Dunn tire I spoke to a nice young man,,,, I told him the size i needed and he checked he told me it was. In stock.. so i told him i will make a call i did i called back to Dunn tire i ask could he get me in right away and the gentleman said yes I wasn't too far from there location.. went to the desk A gentleman took care me right away... they told me it would be within the next 45 minutes that the tire would be on the car and be done,,,, so in between time I get a call and The gentleman told me I needed a battery so I told him I didn't have the funds but I made it happen they put a new battery in my car.. in total hours with my car it was very short within an 1 and a half hrs or less... DUNN TIRE took good care of me very well. The price of the tire and battery I couldn't gone wrong... thank you Dunn Tire. Everything was done under $500...
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September 2023 by Michael
Had a wonderful experience, buying new tires and having service done at DUNN TIRE. I was given an estimate as to the cost in the beginning and was kept apprised of the work as it progressed. The service was done well and efficiently. I would definitely recommend DUNN TIRE to friends and family.
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September 2023 by Kathy
I was on my last day of vacation when I noticed a screw in my tire. I remember Dunn Tire from before I left the area 25 years ago. They were very busy but were able to get my car in. The tire could not be repaired and my spare wouldn't release from the undercarriage. They were able to get me a decent replacement for 150.00 with the special valve. In and out in about an hour and a half. Was able to drive the 580 miles home safely.
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September 2023 by James Smith
Got me in right away for a flat tire but took over hour and half. Replaced the valve stem for some reason that cost $8. Checkout was about 15 min once car was ready bc nobody was at the front desk and 1 staff person was emptying garbage cans and 2 others talking in the office. Staff is friendly.
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September 2023 by Andrew Carter
The service was great and fast. Also educated me very well on the tires I chose and made me well aware of all the perks like road hazard warranties and how to care for tires properly. Was very happy with the overall cost if getting 4 brand new snow tires as well. Always loved going to Dunn Tire and this time they still did not disappoint!
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August 2023 by Isela Rodriguez
I am not a local but my check-tire-light came on and after checking my tire’s air and waiting about a week, it would not turn off. I was stressed and a friend recommended Dunn Tires and I would say they are fantastic.They checked my car, restarted my sensor, and made sure my tires air/rotation was okay. They didn’t charge me and whole thing took about 30 minutes (I did schedule an appointment). They are focused on making sure my car was fit to drive and did not try to pressure me to buy or sell anything I don’t need. Fantastic service, guy at front desk was kind and very helpful.
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August 2023 by Michael Haym
Always a great experience at Dunn tire.. Took my wife’s car there for an oil change and free tire rotation. They were busy and it took a little longer than expected but the waiting room was clean and comfortable. The guy’s at the desk were professional and courteous. Will be back!! Thanks!!
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August 2023 by Domenica Abbott
Marcus did an amazing job on my vehicle I would definitely recommend him for all your services. He is professional & will get the job done in a timely matter also, everyone else was super outgoing and lovely. They made me feel as if I was family! OUTSTANDING JOB GUYS ‼️
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July 2023 by J Hirschfelt
From the initial phone call talking to Mike about what tires I need it for my SUV. He was very helpful. I called back to confirm an appointment. It was just as he said he help me picked out the best tires for a fair price. Your team completed the work at the desk and then in the garage. Everything was fast and efficient and it was done in less than an hour.
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July 2023 by David Mastrella
Customer service was top notch. Attentive to what was needed and gave some guidance for the near future of what I will need. Tested the tire right away to verify what was needed. Rectified the issue of the flat tire in short time. Amazing service and reasonable price for what I needed done. Keep up the great work!
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July 2023 by Brianna Mikolajek
Absolutely… AMAZING!!! Workers there are so nice, polite, and professional. Need some fixes on my car and they are the only place I trust to honestly repair what is damaged. Amazing people, amazing work and an amazing business, love this place and will always love it.
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July 2023 by Nancy Rivera
Usually an auto shop rips off women however I was played by a used car sales men at 533 River rd, North Tonawanda ny I thought buying a car from a lot was going to be less hassle then a street car I was wrong Dunn tire was 100% honest n told me my car is garbage I need something else it’s beyond fixing and I am cover by the lemon law! I am so happy I came here and didn’t get charged for the well check inspection!!!!! Anywhere else they taking your money due a fake fix while the issue still there not at Dunn tire they are beyond honest, loving n I felt like family not just a number waiting to pay!