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December 2024 by Pat Edinger
Brought my iPhone in because I thought the lens was cracked on the camera the person told me it would cost $99.00 for a new phone, I have full coverage ! But it was not the camera lens it was the plastic cover on the camera lens which my daughter in law figured out ! This agent tried to get me for $99.00 and I’m glad I said NO …. This is a rip off company do not use for your Apple IPhones !
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March 2024 by Cheryl
It is almost impossible to make a geek squad. People are rude.
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January 2024 by L. G.
Very helpful and knowledgeable
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December 2023 by Debbie Hillis Ohner
Unfortunately, they are not as good as they use to be.
Food was served cold. We have been there 3 times in recent weeks and all three times we had cold food. 🥶
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December 2023 by David Dimaggio Jr
Super expensive to fix your TV. You might as well buy a new one but the girl on the phone did tell me that so at least they weren’t just trying to rip me off.
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November 2023 by David W
Very difficult to get someone on the phone or make an appt. Once you get somebody, they seem to be very knowledgeable.
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September 2023 by David Licht
GREAT PLACE to get a PC built!
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May 2023 by Google user
Tried 3 times to have them install a screen protector on my phone, just to have 3 screen protectors replaced after they were completely ruined. Then I tried to have my laptop repaired, and I'M A TOTALTECH MEMBER, so I was hoping I'd get some actual customer care, well that was extremely misplaced hope. They will fail at everything they do.
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December 2022 by Wills Family
I really appreciate the excellent tech support that I always get from The Geek Squad.
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October 2022 by Amy Carozzolo
Outrageously expensive, and try to tell me what was wrong with my phone without even seeing it. And then quoting me a price of $160 some dollars.
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September 2022 by The Animal Man
Website promotes back glass repair as $29 with apple care+ and I had it but when i rushed there for an appointment, the woman said it was over $100 and that there was nothing they could do. I do NOT recommend this place to anyone
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July 2022 by Ronald North
Quality service from knowledgeable technicians. Love my new chrome book.
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May 2022 by Amanda Slack
The store has a great variety and knowledgeable employees. The only thing that bothers me is when you call to set up an appointment and they tell you, you are covered under the protection plan. Really you are not! Once you get there the people are like no this isn't covered. You wasted your time and their time. It's very frustrating! Not to mention nothing is basically covered under that plan!
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May 2022 by G
After purchasing a screen protector for my phone I wanted some assistance getting it put on right. After waiting for 25 minutes I get back a phone screen full of bubbles and later even notice in one part the protector looks like it's starting to tear. Horrible job that took forever. Really messed it up, it looks like a lava lamp it has so many bubbles, so messed up. They can't do a simple job.
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May 2022 by Big Dog Jr.
Terrible service. Told my phone screen could not be fixed. Took it down the street to a phone repair shop and currently typing this on my new screen. Lazy staff did not want to do the job.
