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January 2024 by Jack P.
Had my blower tuned up at the Niagara Falls Blvd. location, and I also wanted the wheels removed, because I could not (they've been on for too long). They tried, but gave up because it's too difficult, and "A front axle can be very expensive". Fine, it should never be an issue anyways. Now, one wheel is so crooked, it pulls right, making it too hard to track straight. They told me it could take $100's to fix. I said I already paid $120, and I'm worse off than before. They agreed that I'm screwed. Don't you be.
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October 2023 by The man with no name Unknown (Pale Rider)
Really helpful people helped me find exactly what I was looking for. No high pressure salesperson just friendly hometown ordinary people. Not like big box stores where you can't find someone to help you
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October 2023 by Jason B.
I came in with a Toyota key that I needed to be copied. The man at the desk said that he could do it and then took my key and ruined my key. I asked him if he could do anything to help me out since I paid $50 for the key and he proceeded to start yelling at me. I needed him to say that he couldn't cut the key before he cut the key. Now I am out $50 and have to start over. It was such a disappointing experience.
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July 2023 by JOBO REALLY
Great fast service and the guy who helped me was a gem. ???
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June 2023 by Sheldon Soman
They are a Toro dealer and one of the only places that actually fixes Toro lawn mowers and snow throwers.
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May 2023 by rrnoone
DO NOT LET JAMES LOBUE INSTALL WATER TANK! He didn’t call before arriving. He broke my antique cane,said he didn’t do it on purpose! Drained the tank on the floor mixing it with spilt cat litter he ground into the stairs runner and the back hall, when I told him about it his reply was,”oh well” He also badly scratched my back door!
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March 2023 by David Sepulveda
Ordering parts for my snow blower...Jeff and crew are extremely helpful!My snow blower is ready for the balance of this WNY winter.
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February 2023 by Big Bear
Old school help. Good prices. Water tank cheaper here than big box. Good customer service. It’s a great place to shop.
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February 2023 by WNY Media Productions
Have bought two snowblower here over the years Very helpful store, excellent repair shop and very knowledgeable
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December 2022 by Steve NOYDB
Always friendly, they are helpful and they have what I need.
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December 2022 by Brian Calandra
I called the first week of a October for a snowblower tune up and maintenance, since I had a coupon. They said there were 2 weeks out for pickups. It’s now December 3rd and I have yet to hear from them. I called to follow up and they said they were very busy and they will get to me when they can. Never asked my name or any information. Wow, what a great way to run a business and thank you for making me feel so valued.
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October 2022 by Shamus Mcowens
They replaced the glass in my wooden window in a day for cheap.
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September 2022 by Mjaye Wms
The staff is always helpful and the store has a lot of knowledge about the different types hardware. I have got glass cut, screens repaired and storm windows too.
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August 2022 by Sean Perez
I love coming to this location and you will find better deals (depending on your needs) here rather than the big box chains. I always check in with this location for anything I need 1st before all the other stores and many times they come through. Friendly customer service, very helpful and family vibes at this location. They can almost predict what you need before you say anything. Thank you guys so much over there with my needs and visit yesterday. The big stores are full of employees that know nothing of the place they work in.
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June 2022 by k
Amazing customer service.. super nice. Helped my fix my skates.. went to pro hockey but they didn't have what I neededI miss the feeling of walking into a family own business that's been around for awhile and are met with such kindess.. SUPPORT SMALL BUSINESS
