Hook's Shoes is a standout shoe store known for its impressive selection and exceptional customer service. Customers consistently praise the knowledgeable and friendly staff, who take the time to understand individual needs and preferences. Whether someone is searching for trendy sneakers or comfortable shoes for long hours on their feet, the staff is dedicated to helping them find the perfect fit. One customer shared a particularly touching experience, highlighting the personalized attention they received after dealing with health challenges. The staff member listened closely to their needs and provided valuable advice on breaking in new shoes and understanding their features, showcasing the store's commitment to customer care. Although there may be a wait, many find it worthwhile due to the "old school" service that prioritizes customer satisfaction. The store also offers a wide range of products, including shoes, boots, sandals, insoles, and shoe care items. Overall, Hook's Shoes is highly recommended for anyone seeking quality footwear paired with outstanding service, making it a place where customers feel valued and supported.
Larry was so very helpful in getting us fit for the perfect shoes we were looking for! The customer service is unmatched!
May 2026
First time customer larry was the person who waited on me.He knows the business and how to listen.I have neuropathy and he measured my feet and found the right shoe .I purchased two pairs. Thanks Hooks and thanks Larry!
March 2024
Although we weren't able to get what we were looking for I must say that they have a great selection and the customer service was excellent.
