-
February 2024 by Michael Rodriguez
The customer service here is 50/50 you get some nice people like Neil and then you get Marcy who cuts you off, cant answer a simple question, out right lies, gets in your face when shes frustrated, and gloats about how even if I got my money back and went somewhere else like Kays that they own them too, so haha I guess? Real professional. Now we're stuck with a ring we don't want. Would not recommend, she made our engagement experience a very bad one. She should be replaced by Neil who is extremely kind and professional.
-
February 2024 by Mario Sebastian Farley
Alyssa was very pleasant to do buisness with , at no point were there signs of her being in a rush , or putting on any pressure what so ever, very informative , and helpful , she definitely did everything she could to accommodate my needs and even gave me many options to shop from and explained the detail of each piece I was shown very well , overall great experience shopping for jewelry thanks to her knowledge , and professional courtesy, so if you need some last minute jewelry , or just some jewelry just because, Go to Jared , ask for Alyssa if you can ☺ ?
-
February 2024 by C Kirk
Neil was amazing!! Very helpful in turning my gold chain (which is too short for a necklace) into an awesome-looking double strand bracelet! Also, very helpful in finding several watches for purchase during the store's annual sale. Very happy overall and definitely looking forward to making a 4th visit to the store sometime in the near future!
-
February 2024 by Dave Ehrke
Had an absolute amazing experience here buying an engagement ring. Alyssa made this experience super easy and very informative. She explained everything necessary and more, for someone inexperienced in buying jewelry to make a smart and confident choice. She worked with me every step on the way. My now fiancee is extremely happy with the ring and that is what matters most to me! Thanks again!
-
February 2024 by Justin Quezada
Charles was amazing with showing everything and working me to get the best necklace I could ask for. Great customer service!
-
December 2023 by Daniel Montalvo
Amazing and beautiful shopping experience. No matter the occasion you can expect a gorgeous piece of jewelery partnered with OUTSTANDING customer service. Thank You So Much Neil G! You and your team are going to bring tears of joy this holiday season.
-
December 2023 by Joey V
Alyssa, the woman who helped me was very knowledgeable and courteous, super friendly and honest. In fact the whole staff was very helpful and professional. I'm definitely coming back to buy more. Prices were right too. I loved my experience.
-
December 2023 by Dan Lombardo
This review is a little over due, but I had the best experience at this location. The staff was great but it was Neil who made the experience just much easier and was very supportive with some great suggestions!!!
-
December 2023 by R. Chamberlain (Traveling Scion)
I popped in for a quick ring sizing early on a Sunday, surprised they were open, but received prompt and courteous service.I appreciated that when I entered, they greeted me, but let me know they would be with me shortly. This allowed them to both give their undivided attention to the customer they were assisting as well as let me know I would be receiving the same care. Kudos.
-
December 2023 by Amit Rai
Went to get the wrist strap downsized but the guy at the stop acted like he didn’t want to help out. I told him that I would pay for the service but still guy came up with an excuse that he’s not able to open the wrist strap and won’t be able to do the service. Won’t be going there again.
-
December 2023 by Brandon Czerwinski
Neil Gablenz, who picked up when I called, went out of the way to check on ring availability, the sale I was inquiring about, and had it sent to my store a few days later. My fiance (she said yes!) loves it, and we couldn't be happier!
-
December 2023 by dan lazzaro
I bought an engagement ring for my now fiancé. From the start it was a great experience. When I walked in I was greeted with a congratulations which was extremely appreciated because I was nervous to make the purchase.My sales representative, Alyssa, was very kind, knowledgeable and helpful. I was able to find the perfect ring for my budget and what my girlfriend wanted.The buying process was very low pressure and made me feel like I was making the right decision.I will definitely be shopping here again in the future because of the great staff. Thank you for your help!
-
November 2023 by Kirsten Kalbfliesh
Charles was very helpful and had a great personality! He was very caring and took time to explain everything. He definitely was very thorough and helped us through the process of picking out the most beautiful engagement ring. We cannot wait to go back to have him help us with our bands!
-
November 2023 by Joann
We called around looking for a engagement ring & Jared was quick, efficient & had a big selection with a budget to fit everyone!
-
November 2023 by Matt Veronica
Neil and the team at Jared have given us incredible service every time we are there. We can walk in without prior notice and he will remember our jewelry orders by memory, our relationship details, wedding plans, etc. I am always blown away by the expertise and connection here.
