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June 2023 by Samual L.
Employees wearing Pride propaganda, in conjunction with the in-direct promotion of normalizing p3doph!l!a. This should have no place in Corporate America (do they celebrate str@!ght month…). Attempting to increase their ESG score...
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January 2023 by Tay Bieber
Fix the ATM I use it to pay my rent!!!!!
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January 2023 by Real Review
Fix the ATM I use it to pay my rent!!!!!
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September 2022 by T P
Fast and efficient service! Welcoming pleasant environment. Staff goes out of their way to help you. Go there!
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August 2022 by Doris M.
I accidentally checked in at this one. I was not at this location . Idk why the Yelp app said this was the address I was at. I was on the corner of Sheridan & Colvin. I'm sure this bank is fine, but I really can't rate it appropriately.
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February 2022 by Paul Houser
I have been a client of KeyBank for 6 years. I have had no grievances with them. I do, however, have some praise to give them. Shortly after signing up with KeyBank, my debit card was used by a thieving, third party. I received a warning message, seconds after the purchase was made. This was at 2:00 in the morning. I called the number that I was given and the card was immediately canceled, the charge was deleted from my account, and I received a new card within 5 days! Superb job, KeyBank! ?
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February 2022 by TM P
Fast and efficient service! Welcoming pleasant environment. Staff goes out of their way to help you. Go there!
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September 2021 by R P
On Google maps says the bank is open til 1pm on Saturday, arrived and closed at Noon.UPDATE YOUR HOURS!!!
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January 2021 by Rameshwar Padmanabhan
On Google maps says the bank is open til 1pm on Saturday, arrived and closed at Noon.UPDATE YOUR HOURS!!!
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December 2020 by Adam B
Fantastic tellers
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May 2020 by karl Iggers
It took an hour to go through your drive today through. I realize they're trying to do social distancing but with the it's the room that's in the bank branch they could have set up some sort of alternative plan.it's just another instance of the key Bank near really not caring about their customers. They could have done more clearly
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November 2018 by ANH LE
Don't bank with KeyBank to save the headache. Ridiculous customer service. Available balance showing on the online account is not the same as what they see on their own system they said.
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July 2018 by Kamali Liyanage
As a previous reviewer said, if I could give this branch zero stars I would. After waiting for about 20 mins to see someone, the branch manager comes out. Then once I am in his cubicle to do what I am there to do, I get treated like I am inconveniencing him. I can see why most of the “customer service†reps at this branch lacks basic affability required in their line of work as the manager's attitude probably rubs off on them as well. To be fair, there are two individuals that are super nice here (African-American girl at the teller counter and a young Caucasian guy in relationship banking). But overall, 80% of the staff exude unpleasantness. I'll stick to my normal Main & Jewett branch from now on despite this location being closest to my office.
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April 2018 by Justin Tramber
Decent place. Not pushy. The person who set up my account, explained the legalize somewhat. Fast service. One time I did get a Canadian quarter in my quarter roll, the teller was a little disrespectful about the situation. It was the principle and not the amount that mattered. Besides that a okay place. The manager offered to get me coffee the one time, which was nice. Another time I had a different lady service me and she seemed very delightful while I had a nice conversation. So beside the quarter thing not a bad place.
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April 2018 by Tay Nizzie
If I could give them no stars I would i was treated very rudely by a female rep. She was very racist and it jus wasn't fair
