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February 2024 by City Honors Ski Club
Very very professional organization. Kristy was wonderful to deal with and I HIGHLY recommend Knoll’s.Thank you for all of your help!
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February 2024 by Kristin J.
BE WARNED! My engine had seized. I was referred to Knolls through my car warranty company. The clerk who called was professional and kind. The tow tech was stellar. However, an hour later, I received a call from Knolls that the jump needed to put it on the truck was not covered and they wanted $45 extra dollars. I have AAA that I could've used instead for no charge through anyone else. As a small business owner myself of 25 years, THIS is not how one does business. Charges should be explained prior to the transaction and then the right method could have been utilized.
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January 2024 by Tina M.
Needed a photo inspection and they had slots available right away and the wait wasn't long
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December 2023 by Jennifer Hubert
Responsive and professional.
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June 2023 by Ccain2525
Super happy with their service. Very fast too. Receptionist was pleasant and the driver was Very helpful and knowledgeable. Even helped with a great temporary solution to plug my tire so that way I could wait till I had more time to get tires rather than first available which will save me money. Thank you so much
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June 2023 by muhammad sarwar
Tow truck driver ADAM bainbridge was professional, very knowledgeable, kind and friendly individual. Thank you for help Adam! You are true HERO!
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June 2023 by suann schuster
Best miserable car experience 3ver, reasonable, friendly and fast
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June 2023 by Owen B.
Best Ever. Quick Decisions. Great Communication. Wonderful Service. Awesome Location. Helpful. Nice Familia. Great Snacks. Good Tops Breakfast Pizza. Chug-A-Lugging Diesel Trucks. Clean Restroom. Fast Racecars.
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May 2023 by Nicole Hesch
The staff was helpful and caring. Went above and beyond to make sure I was helped. Answered all my questions and gave fast service. Highly recommend them.Services: Special vehicle towing
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April 2023 by Deborah
I love this window cleaning company!
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February 2023 by Jessica R.
My husband recommended that I come here to get my photo inspection done. It was very busy on a rainy wednesday at noon (neither I or the employee I spoke to could figure out why), so I came back around dinner time and it was much less busy. They got me in and out pretty quckily and smoothly. The employees are very friendly and helpful here.
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February 2023 by Boogi Blu
Where do I start. After my car refused to start for HOURS, 2 jump attempts from strangers, and my fingers going numb, I finally decide to walk home. My husband and I called for towing, which the app through my insurance said would be a 90 to 120 min wait?. Sam from Knolls got there in under 30 minutes and even waited another 15 minutes for me to get there. He got my car started in 10 min, we even joked a bit. Most tow companies would have left upon not seeing the customer with the car, or don't have good attitudes. I will be using them again. PLEASE hire more Sam's ??.
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January 2023 by Tracy Cutolo
My engine decided to stop working and Bull and Adam were dispatched to give me a tow. These two gentlemen were the most helpful and delightful humans I’ve had the pleasure of interacting with in some time. My past experiences of needing a tow have generally been unpleasant, what a lovely surprise today was. They should know that they really made my day. Thank you!
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August 2022 by Nilesh Karmalkar
Exceptional service!My car broke down near Buffalo coming from US trip. I got it towed to Niagara falls in Canada. Katie took the charge of the tow and was phenomenal. She kept me updated throughout the tow on my Canadian number. The team ensured the car was towed without any damages. They even did a walkaround the car before towing and after towing and shared the pictures to give the confidence. Really appreciate your help!Service: Car towing
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August 2022 by Christian Grimes
Knoll Mobile North is the WORST company and should not be in the auto business.One morning, I went out to my car only to find it completely dead due to accidently leaving the lights on. Geico recommends Knoll for assistance, so I call them and they send someone that stated that they would be able to assist me with my completely dead battery. In short, they could not help me and told me that it HAD to be another issue, like the alternator (which makes no sense since the engine seemed to be turning).They told me that my car needed to be towed, and since they were so sure that it wasn't my battery, I decided it was best to tow it. Well, the auto company that I had it dropped off to fix told me that my battery was just completely dead. So, in the end, this company does not know what they are doing and basically stole my money.What's worse, they DAMAGED my car. I attached pictures of the damage. Do NOT use their services. They also do not have very nice customer support. When I asked for a refund, they yelled and denied it to me. Terrible company, worse than a 1 star.If you read this far, I hope this helps you in your decision in using their services....DON'T!!Service: Car towing
