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February 2024 by John walker
Anja was spectacular, she processed a return and reorder and we talked about birds. Great service.
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February 2024 by Samantha Horton
The staff is very friendly and helpful! Love my new boots!!
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January 2024 by Edgar Martinez
Very good Quality clothes
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December 2023 by Lorenzo Guzman
Friendly service
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December 2023 by Susan S
Parking was difficult. (Ok, busy plaza)Not a single reasonable price on anything in the store to use my $10 off card. A $79 flashlight?Couldn't find my online order, acted as if i did something wrong.Wrong first name? ordered under someone elses name?.. Huh ? What?Yikes..
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November 2023 by Joe Somma
I love this store and so does my wife. They always have suitable and stylish (for me) clothing.The other week my wife bought me several shirts, pants and a warm pullover. I had to bring two items back (I needed an extra X in size). I was helped by a delightful and knowledgeable salesperson who found everything I needed. The best part of the story is that when I got to the counter I was given a $10 off card that I could use immediately and qualified for their 10% off sale. I ended up saving $30. So I received excellent service and got additional benefits.I also have to point out that I’m a big person and can count on them to have my size (XXL or XXXL). Their sizes run true.
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November 2023 by Kari Wendel
The staff are amazingly helpful, but it is EXTREMELY irritating to be told they can order something for you. We know! We get the catalogs and visit their website. The point of going to the brick and mortar store is to feel the quality of the products and see how the clothes fit. This location does not have very many clearance items. Hardly any plus size pants, and I didn’t see any plus jeans.
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October 2023 by Sue Dye
I had an online return due to receiving the wrong item, and Evelyn addressed it very quickly and efficiently. The store is well organized and has a nice selection LLBean customers expect.
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October 2023 by Brett Mortensen
Staff were not keen on helping! Not a great selection in store versus online
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September 2023 by Paul Sweeney
It’s my number one clothing store for best flannel shirts and most other clothing.
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August 2023 by Andrew Peters
Solid lineup of products, which you expect from L. L. Bean, but what stands out here is the staff. They went out of their way to help us, not only while we were shopping but the next day when we realised we'd left a pair of glasses at their shop! Everyone seemed to work as a team- friendly, helpful, and genuine. I wouldn't hesitate to recommend this shop to anyone looking for quality outdoor-inspired fashion and gear.
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June 2023 by Franklin Diaz
Very nice customer service, some good Sale items.
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June 2023 by Vipul Dekhtawala
Great choices. Customer service staff at store was so friendly and helpful. Dig in from the back of the store a few options for us which were not out up front in the display. Even helped in finding us a right size from online to order that particular piece. Prizes are higher for sure.
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April 2023 by Dustin Crocker
Favorite place for clothes. Top quality, comfortable, and looks great. So glad they opened one in Buffalo area.
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March 2023 by Cynthia - Beauty - Lifestyle
I needed to exchange a sweater for my husband that I bought online. The sales lady who helped us was very helpful. She was quick to help and showed us where to find a replacement. LL bean had great products and customer service.
